EntryFull TimeEN
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Nestled along a two-mile (3.2-kilometre) stretch of beach in Puerto Rico’s Bahia Beach community, Four Seasons Resort and Residences Puerto Rico is also surrounded by its own 483-acre (195-hectare) private nature reserve. The property is seamlessly integrated with its natural surroundings, allowing guests and residents to immerse themselves in the white sand beaches, verdant walking trails, and myriad outdoor activities – from golf, tennis, swimming and beyond.About the role
The Security Officer is responsible for the day-to-day security force of the resort to ensure the safety and security of all guests, employees and property. The role includes risk, loss management of the property, supporting workplace safety, life/fire safety systems, and preventing situations that could jeopardize the safety and operation of the hotel. The ideal candidate must have strong communication and problem-solving skills.
What you will do
Be part of the opening team
Assist the Hotel team with responsibility to ensure the protection of guests, patrons and associates; their property, Hotel property, building and grounds.
Enforce Hotel rules, regulations and policies as well as the departments’ rules, policies and standards.
Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc.
Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required.
Respond to all emergency calls including Emergency Response team calls. Will assist in the Fire Command center when needed. Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.
Patrol building noting and correcting safety, security, and fire hazards. Able walk/run upstairs carrying a fire extinguisher.
Implement all policies and procedures regarding security and safety.
Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.
Assist with Worker’s Compensation, complete reports, and maintain a health and safety.
Write comprehensive incident reports and conduct thorough investigations. Maintain report records, assist and follow-up on investigations, and approve reports and logs. Initiates and assists General liability reports. Promotes loss prevention through training and awareness throughout the building to reduce claims.
Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training.
Participate and take an active role in the development and implementation of the hotel’s fire plan. In addition to testing the hotel’s Fire and Emergency Response preparedness.
Interact and conduct V.I.P. escorts in a professional and courteous manner.
What you bring
High school education or equivalent experience
Average reading, writing, and oral proficiency in the English language.
1 year of experience in law enforcement or security work preferred but not required.
What we offer:
Competitive salary and a comprehensive benefits package
Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for business clothing
Complimentary employee meals
Paid holidays, vacation, and sick days
Culinary, retail and wellness experiences at special rates
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
