REQ14598 Operator, Gaming Machines (Open)
POSITION SUMMARY:
The primary responsibility of the Operator, Gaming Machines is to provide our guests with a superior gaming experience in a friendly environment, while dealing an assigned game at the proper game pace and within all approved procedures, in order to maximize company revenue.
PRIMARY RESPONSIBILITIES:
Job Specific Duties and Responsibilities
- Deals LTG games and ensures adherence to casino policies.
- Is alert to the play of the game.
- Responsible for LTG game security at all times.
- Ensures LTG games are dealt accurately and productively.
- Ensures game irregularities are dealt with efficiently and accurately.
- Responsible in handling card change and monitoring the performance of allocated Operator to avoid errors occurred.
- Maintains clear communication with Supervisors and any Operators who interact with LT Gaming (card change, disputes, game irregularities etc.)
- Adheres to all regulatory, departmental, and casino policies and procedures and perform other tasks as assigned.
QUALIFICATIONS:
Experience
- Dealing experience is preferred.
- Must be a Macau ID holder.
Skills / Competencies
- Ability to calculate mathematical equations i.e. adding, subtracting, multiplying and dividing without a calculator or paper.
- Strong written and verbal communication skills.
- Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards.
- Must be able to work varied shifts, including weekends and holidays.
- Must be a team player and have excellent customer service skills.
- The majority of the team member’s time will be spent in public contact with guests and other team members; therefore experience in customer service areas or any activity involving public contact is preferred.
