ExecutiveFull TimeEN
Are you excited to combine mentoring a talented team with leading the Digital Strategy for some of our biggest Brands & Retailers?
s360 UK is looking for a Digital Growth Director with 6-8 years of experience and a passion for eCommerce to join our growing team.
Our London team of 30+ work closely together, acting as an extension of our clients' teams for leading retailers such as schuh, New Era, Wrangler & Lee. In this role, you’ll be leading the overarching digital strategy and direction for our key accounts, whilst also owning and evolving our internal Digital Growth training programme.
Driving Strategy & Team Growth
This is a role where you balance high-level strategic ownership with people development. To give you an idea of where you'll spend your time, the role is made up of four key pillars:
Client Leadership & Strategy
Lead the end-to-end digital strategy for 4-5 key eCommerce brands. You take full responsibility for hitting performance targets and executing proactive, annual roadmaps with precision.
Translate high-level business goals into "big bets" and tactical levers across Paid Search, Paid Social, SEO, and Creative. You are comfortable discussing macroeconomic factors affecting performance, share trends that are highly relevant to their specific vertical, and can make the big calls when a strategic pillar needs to pivot.
Take full responsibility for building authentic, trust-based relationships with Senior Stakeholders and Leadership Teams. You lead the narrative in strategy meetings and upsell opportunities.
Take ownership of client performance in line with their goals (CAC, ROAS, MER, revenue). You transform complex data from GA4, TripleWhale, and core platforms into clear, actionable reporting, always focusing on the "why" behind the numbers.
Team Coaching & Development
Partner with the Head of Digital Growth to build the next wave of Client Leads. You act as a hands-on coach and mentor for Associates, Managers, and Senior Managers, providing 1-1 guidance to develop their commercial, strategic, and leadership skills.
While you own the high-level strategy, you actively involve Digital Growth Managers in day-to-day delivery. You shape and direct them in weekly trading, insights, and reporting, ensuring they are confident in taking full ownership of clients over time.
Co-design, host, and own our internal training sessions. You will refresh and create training resources, playbooks, and templates that standardise best practices and capture “how we do things” in a clear, reusable way.
Internal Process & s360 Growth
Contribute to the continuous improvement of our product, processes, and ways of working. You share learnings from your experience back into the wider business so they’re embedded for the long term.
You will act as a thought leader, sharing insights both internally to elevate the s360 team, and externally to keep our clients (and the wider industry) ahead of the curve.
You actively use AI to work smarter, giving you more time for high-level strategy. You encourage and mentor others to do the same.
Shape a strong team identity rooted in transparency, accountability, and a “1% better” mindset.
What you bring to the team
We’re looking for a highly organised, emotionally intelligent leader who thrives on building genuine relationships. You act as the gatekeeper for impactful strategy, intuitively sensing client needs while proactively driving a culture of trust and authenticity across the s360 team.
While we do not believe in rigid checklists, we’d like you to bring the following to the team:
6–8 years of Account Management & Strategy experience from an agency or in-house setting, with deep expertise in eCommerce/Retail.
Experience leading, empowering, and coaching a team. You are comfortable setting high expectations and providing the mentorship needed to constantly develop talent.
Proven ability to build integrated, full-funnel media plans across Paid Search, Paid Social, SEO, and Creative that align with commercial business goals.
Comfortable with performance forecasting, budget pacing, and delivering clear reporting that ladders up to core KPIs (CAC, ROAS, revenue).
A commitment to building meaningful, authentic relationships with key decision-makers. You are comfortable holding a room, leading strategy sessions, and pitching for growth.
You are driven by performance, capable of identifying trends and risks early, and thrive in a fast-paced environment.
Join our team!
At s360 UK, authenticity is at the heart of everything we do. We know that diverse and inclusive teams have a positive impact on our culture and our business. We celebrate multiple approaches, points of view and backgrounds. We work hard to build a culture that encourages and supports everyone to be their full authentic selves at work.
You will work alongside a close-knit team of 30+ s360ers, in an environment where people love where they work. Our culture is built on collaboration, high standards and shared ambition. This means you’ll be joining a team of s360ers who are passionate about what they do, keen to collaborate, and will work hard to their best for their clients, but also have fun along the way.
As part of s360, our London team is backed by the resources, technology & AI solutions of a +330-person agency. You’ll have the chance to work on global brands, and collaborate with our international teams.
Why s360 UK?
At s360, our purpose is to transform retailers into eCom leaders. We plug expertise gaps for our clients and give brands access to a leading technology stack, designed for retailers.
We’ve built a culture where s360ers genuinely enjoy their work and are empowered to experience career firsts - from travel and exciting brands to ongoing learning and digital innovation.
Our work environment is built around inclusivity, mutual respect, and the belief that ‘attitude creates ability’, which means we value the way you approach work, not just the skills you have.
This means you’ll be joining a team of s360ers who are passionate about what they do, keen to collaborate, and will work hard, but also have fun along the way.
You can expect market leading range benefits & perks that include:
Hybrid working with 40% of time in the office based on a schedule that suits you.
Flexible working hours and ability to work remotely internationally.
Between £250- £2,000 annual professional development budget based on your seniority. Plus 5 PD days to take time out of work for learning & development.
25 days annual leave + your birthday off + 2 MIND mental health days + 1 volunteering day + tenure based additional leave, scaling from year 3 onwards.
Parental leave policy with up to 6 months at full pay as a primary carer.
Access to free mental health support and counselling.
Tech set-up including new iPhone & contract and a “home working tech kit”.
Summer Fridays! Early finishes in June, July & August.
4% employer pension contribution and access to Penfold Pensions, the UK’s leading private pension provider.
We look forward to hearing from you!
Does this sound like the right fit for you? Then don’t hesitate to apply or reach out to Head of Digital Growth, Taylor at tp@s360digital.com
To apply for a role here, please send your CV and make sure to include a cover letter (or similar!) in your application. A successful cover letter will tell us a bit about you, why you love Paid Search and what stands out about joining the team.
NOTE: Due to the competitive nature of this field, applications without cover letters will not be considered.
We celebrate multiple approaches, points of view and backgrounds. At any point in the application process, please feel safe to let us know of any accommodations that will make it more accessible for you. We encourage you to share your pronouns and anything else you would like us to know that will make this an enjoyable experience.
