Description

Hi, we’re Actabl.

We’re providing better solutions for hotel companies as the world around us evolves and changes related to using technology, finding labor, and maximizing profits. Our mission is to empower the people that power hospitality. We give hoteliers actionable insights to know what to do, the tools to do it, and the visibility to know it worked. We bring together powerful hospitality tech solutions to maximize profits for more than 10,000 properties in hospitality markets around the world.

Our Valued Behaviors

• Start with People: We are in the hospitality business and hospitality starts with people. This impacts both our being and our doing.
  • Being: We are responsible for building relationships, earning trust, and having fun. These things are fundamental to hospitality.
  • Doing: We will succeed if we start with great people working as one team. Empower others, speak the truth with care, and go together.
• Demand Integrity: Be trustworthy, be ethical, and be consistent whether someone is watching or not. Demand integrity of yourself and others to build the fabric of a high-integrity organization.
• Delight the Customer: We aim to delight our customers in the same way our customers aim to delight their guests. The question is not if completed a process or hit a metric, the question is whether or not the customer is delighted.
• Champion Innovation: We compete in the game of change and win through innovation. Think big and then think bigger when it comes to the innovation required to tackle the problems our customers face daily. 
• Make it Happen: We show up prepared, care about the details, and follow through. Don't get distracted. Don't stop at blockers. Don't make excuses. Find a way and drive until it is done.

You’re excited about this opportunity because you will:

The Accounts Receivable & Revenue Specialist  is responsible for billing and collecting invoices, posting cash, and responding to related customer inquiries.

Typical Functions:

• Creates and sends customer invoices. 
• Collects on invoices and posts cash accordingly.
• Monitors at-risk accounts to ensure potential problems are accounted for.
• Reconciles and resolves customer claims and disputes and escalates problems as necessary.
• Manages delinquent customer accounts and portfolios.
• Produces and provides customer account reports to management.
• Communicates with customers and internal team on billing matters, as needed.  Coordinate with Accounting & Reporting for month-end close as it relates to revenue reporting.
• Perform related audits or analyses, as needed.
• Other related duties or functions, as required.
• Performs billing audits leveraging system and contracts data, as needed.
• Performs analyses on billing by periods and type.
• Explore and apply AI tools in your day-to-day work, finding new ways to simplify tasks, accelerate outcomes, and elevate your effectiveness.

Requirements

Unpacking What We’re Looking For

We’re excited about you because you have:

• This is a data heavy role that requires ability to work with large data sets and deep knowledge of Excel. This expertise is required.
• At least 3 years of billing and collections experience.  An accounting background is preferred.
• Experience with Sage Intacct and Salesforce is strongly desired.
• Must be deeply analytical with a proven ability to problem solve.
• Detail oriented.  Exceptional organizational skills.
• Extensive verbal/written communication.
• Effective decision-making and follow-through, ability to effectively communicate process/rules to internal/external customers
• Technical aptitude in billing and understanding of billing related contract terms.
• You apply strong critical thinking when working with AI-generated output. You know how to check for accuracy, identify bias or gaps, and validate results before relying on them.

Key Competencies:

• Strong communication (both written and verbal)
• Negotiation
• Customer service and interpersonal skills 
• Data entry
• Attention to detail
• Financial software proficiency
• Problem-solving abilities
• Deeply analytical with strong Excel experience and skillset.  
• Comfortable with large data sets.

We try to be specific about the experience we believe you’ll need to have in order to be successful in this position, however, we encourage you to apply even if you don’t meet 100% of the outlined bullet points. If you are excited about innovating hospitality through technology and are a top-performing team player with a strong work ethic, we’d love to hear from you!

Work Environment:

This position is now open for remote based candidates located outside of the Denver Metro Area. Candidates must have access to a consistent and reliable internet connection, and may be asked to travel occasionally to the Denver area. 

For candidates located in the Denver area: this is a hybrid position with an expectation of working three days (Tuesday-Thursday) in our lower downtown office and two days (Monday & Friday) remote. 

Actabl Around the World:

We are a hybrid friendly workplace with our main office in lower downtown Denver and with additional office hubs located in Atlanta & Tampa, and our remote based domestic & international employees support our hoteliers across the globe. No matter where you live and work, you’re a valued member of the Actabl team. 

Preview Your Team Member Experience

Total Rewards At-a-Glance:

All Actabl full-time team members and their dependents based in the United States are able to receive the following benefits starting on the first of the month following the first day of employment:

Health & Wellness

• Medical, dental, and vision insurance plans for employees & eligible spouse and/or dependents
• Employer-paid life & AD&D, short-term disability & long-term disability
• Discounted pet insurance plans through Wishbone
• Employee Assistance Program (EAP) services available to employees & their dependents
• On-site gym available for free use at Denver office

Financial Wellbeing

• Competitive base salary with bonus structure
• Healthcare spending accounts with employer contributions
• 401(k) plan with an employer match of up to 4%

Flexibility & Time Off

• Unlimited discretionary time off hours to be used when needed
• 10 observed US federal holidays throughout the year
• Winter recess for all Actabl employees between December 24th-January 2nd
• 12 weeks of parental leave for both birthing & non-birthing parents

Compensation:

Qualified candidates can expect a salary range of $58,000 - $65,000/year depending on experience. Potential for end-of-year bonus earnings and periodic merit increases also available based on company and/or personal performance. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Ready to Check-in to Your Next Role?

If you’re excited about our mission in empowering hospitality through technology, apply to join the Actabl team today!

A Secure Candidate Experience

All official emails and messages regarding opportunities at Actabl will come from our actabl.com email domain. Please be wary of communications from similar domains that may contain misspellings or slight variations. These could be attempts at phishing or impersonation. Actabl will never ask you for sensitive personal information during the hiring process such as social security numbers, banking information or other personal details. 

Candidate AI Usage Policy

We are committed to fostering a hiring process that reflects each candidate’s unique skills, experience, and perspective at Actabl. To support a fair and authentic evaluation process, the use of artificial intelligence (AI) tools to generate or assist with responses is not permitted during any stage of the interview process. This includes live interviews (in-person or virtual), as well as take-home assessments, test projects, and work samples.

Accommodation Requests

We understand that some candidates may require accommodations that involve the use of AI. If you require any accommodations during the interviewing process please contact us in advance at people-team@actabl.com. We are committed to providing reasonable accommodations and ensuring that every candidate has an equitable opportunity to succeed!

Our Nondiscrimination Promise

Actabl is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants and employees. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local law.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.