Learning Experience Designer (AI & Automation)

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

We are looking for a technically strong, AI‑enabled Learning Experience Designer to help modernise how Compliance Learning is designed, built, and maintained.

This role sits within a learning team but is not a traditional learning designer position. The focus is on building AI and automation solutions, using Microsoft Copilot, Power Automate, Power Apps, and related tools, to create efficiencies across the ADDIE lifecycle, with appropriate human oversight and governance.

You will help shift Compliance Learning from manual, course‑centric processes to an AI‑assisted, agile, maintenance‑ready delivery model, aligned to the CCB Design & Development Strategy. 

What you will do: 

• Design and build AI‑assisted workflows to support learning analysis, storyboarding, script drafting, quality assurance, and update impact mapping.
• Develop Power Automate flows (approvals, routing, notifications, tracking) to reduce manual effort.
• Create Copilot/Copilot Studio agents and structured prompt frameworks to assist the learning team, without replacing professional judgement.
• Build simple Power Apps, dashboards, and basic reporting tools to support visibility, governance, and decision‑making.
• Embed human‑in‑the‑loop controls, versioning, and auditability into all solutions.
• Partner within the CCB team to translate real delivery pain points into practical, scalable tools.

Qualifications

Type of Qualification: First Degree
Field of Study: Social Sciences or Information Technology 

Experience Required
Learning
People & Culture

• 5-7 years - Demonstrated workplace experience within the area of specialisation with evidence of contribution to the P&C practice.
• 1-3 years - Demonstrated experience working with Generative AI tools (MS Co Pilot, PowerApps etc.) and using prompt engineering techniques to deliver learning solutions

Additional Information

Behavioural Competencies:

• Articulating Information
• Checking Things
• Developing Expertise
• Embracing Change
• Establishing Rapport
• Examining Information
• Following Procedures
• Managing Tasks
• Meeting Timescales
• Providing Insights
• Team Working
• Upholding Standards

Technical Competencies:

• Decision Making
• Learning Technology
• Solution Delivery
• Solution Design and Development
• Teaming
• Workforce Insights