Company Description
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
Job Description
About the job
Responsibility of this job is the IKEA Restaurant sales areas, guest areas including co-worker restaurant, dish washing facility and IKEA Cafés. Leading and managing to fulfil the purpose of our function by building business and people together. Striving to make people smile while providing irresistible food offers in a welcoming atmosphere that gives our guests a good reason to return again and again.
Your assignment
- Supporting the IFB Manager, you seek to strengthen the IKEA Food & Beverages Concept in ensuring IKEA’s position as the best home furnishing store in our local market.
- Drive sales, profitability, and cost control within IKEA Food. Analyse sales trends, KPIs, and forecasts to support short‑ and long‑term business decisions. Implement commercial activities aligned with the national food strategy and store commercial calendar.
- Drive customer satisfaction through availability, speed of service, and cleanliness. Actively follow up on customer feedback and take corrective actions. Ensure peak‑time readiness and smooth customer flow.
- Constantly following up on the quality and food safety regulations, you ensure a safe environment for all in accordance with prevailing local health and safety regulations and HACCP standards.
- Lastly, you are responsible for the efficient cost management and financial performance of the Restaurant section, including gross profit/costs, man hour planning, and productivity levels. You will also seek continuous improvement in managing operational costs, sales mix and inventory optimization of your business area.
Qualifications
Your profile
- You have a solid background in high volume fast-food service management, a strong passion in retail and food service industry.
- Being customer focused, analytical and good interpersonal skills come naturally for you. You are fluent in English and have good knowledge of PC skills. You are also cost-conscious and know that everything has a price tag.
- You have proven leadership abilities and can create an environment you motivate, develop and bring out the best in our co-workers.
Additional Information
Please apply by 6th June 2026.
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