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Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the Team
The eBay Collectibles team develops a reliable and dynamic marketplace for collectors of Trading Cards, Memorabilia, Coins, Comics, Toys, and more. We engage with Product, Marketing, Analytics, Operations, and Category teams in a highly interactive environment. This collaboration results in innovative initiatives that improve the collector experience and promote business success.
The Opportunity
We are seeking a Program Manager to support and complete a portfolio of critical initiatives across the Collectibles business. This role will work closely with senior program and business executives. It will drive execution across key priorities like assortment optimization, customer experience improvements, and new growth initiatives.
This is a highly visible role requiring strong program management fundamentals, analytical thinking, and executive communication skills. You will help translate strategy into execution while ensuring programs deliver measurable business impact.
Key Responsibilities
Program Execution and Delivery
- Support execution of 1–3 low to mid complexity programs, ensuring end-to-end delivery
- Build and manage program plans, timelines, and dependencies across workstreams
- Track risks, actions, decisions, and achievements, ensuring issues are resolved or brought up appropriately
- Drive operating cadences including weekly syncs, collaborator updates, and status reporting
Critical Initiative Support (Assortment and Growth-Focused Work)
- Partner with business leaders to complete initiatives tied to assortment optimization, pricing insights, and growth opportunities
- Support analyses that reveal selection gaps, performance trends, and chances to improve category outcomes
- Assist in test-and-learn initiatives, helping operationalize pilots and track results
- Contribute to framing business problems, hypotheses, and success metrics tied to program goals
Data-Informed Insights and Business Outcomes
- Track and monitor program benchmarks and business metrics, ensuring alignment to goals
- Partner with Analytics to build and maintain dashboards, reporting, and performance tracking tools
- Convert data into understandable insights and proposals to advance performance and outcomes
- Help surface risks and opportunities through ongoing performance analysis
Cross-Functional Leadership and Alignment
- Collaborate with Business, Product, Marketing, Analytics, Finance, and Operations teams
- Establish clear roles, responsibilities (RACI), and communication plans
- Ensure alignment on objectives, timelines, and deliverables across collaborators
- Navigate cross-functional nuances and adapt communication styles to drive alignment
Executive Communication and Influence
- Create executive-ready presentations, arguments, and readouts that clearly communicate insights and recommendations
- Assist in providing weekly and monthly business reviews and program updates to senior leadership
- Translate complex data and program details into clear, concise narratives tailored for executive audiences
- Build trust with collaborators through structured, transparent communication
Operational Excellence
- Develop and improve program management frameworks, documentation, and processes
- Drive consistency in tracking, reporting, and execution standards
- Find opportunities to improve efficiency, scalability, and cross-team effectiveness
Day-to-Day Responsibilities
- Run program standups and cross-functional syncs to track execution and unblock teams
- Maintain detailed program trackers including timelines, risks, dependencies, and decisions
- Build and refine presentations and executive updates
- Partner with collaborators to clarify requirements and align on priorities
- Analyze performance data and translate it into actionable insights
- Support planning cycles including roadmapping, prioritization, and resource alignment
- Identify and advance risks, gaps, and trade-offs with proposed solutions
What You Will Bring
Required Qualifications
- 5-8+ years of experience in program management, business operations, strategy, or consulting
- Strong analytical and problem-solving skills, with ability to connect data to business outcomes
- Experience supporting cross-functional initiatives with multiple collaborators
- Proven ability to build presentations and communicate effectively with senior leadership
- Strong organizational skills with the ability to manage multiple priorities simultaneously
- Ability to operate in ambiguous, fast-paced environments
- Bachelor’s degree or equivalent experience
Core Skills and Competencies
- Execution Excellence: Delivers programs with structure, rigor, and attention to detail
- Data-Driven Thinking: Uses metrics and insights to guide decisions and improve outcomes
- Collaborator Management: Builds alignment across cross-functional teams
- Business Insight: Understands how programs impact category performance and customer experience
- Communication: Crafts clear, compelling narratives for both working teams and executive audiences
- Collaboration: Strong great teammate who contributes beyond immediate scope
Preferred Qualifications
- Experience in e-commerce, marketplaces, or collectibles categories
- Exposure to assortment strategy, pricing analysis, or category performance metrics
- Experience supporting test-and-learn or pilot-based initiatives
The Impact You Will Make
- Manage the progression of critical initiatives aimed at elevating the collector experience and boosting business performance
- Provide insights based on data and organized program coordination to aid decision-making
- Help translate strategic priorities into actionable, scalable programs
- Gain exposure to senior leadership and category strategy, preparing you for future growth
Additional Details
The base pay range for this position is expected in the range below:
$86,800 - $150,100
Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Remote roles are not eligible for U.S. visa sponsorship.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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