

Push boundaries. Explore ideas. Reshape tomorrow. Join Garrett and grow your career while helping top vehicle brands accelerate towards a cleaner, safer, and smarter future.
Garrett is a cutting -edge technology leader delivering differentiated solutions for emission reduction and energy efficiency. We are passionate about innovating for mobility and beyond. With a nearly 70-year legacy, we serve customer worldwide with passenger vehicle, commercial vehicle, aftermarket replacement, and performance enhancement solutions.
Join us as a Aftermarket Supply Chain Customer Desk Representative!
-> Main logistics interface between the EMEA Aftermarket organization and customers, managing his/her own client portfolio; The Supply Chain Customer Desk Representative manage the flow of deliveries ensuring compliance with GTX business model and full adherence to internal procedures.
What you'll do:
• Works with individual customer portals updating demand and delivery dates, processing disputes, to ensure accurate information is provided;
• Works with the demand and supply planning team to understand products availability and schedule shipments to match with constraints and customer/business requirements;
• Confirms status of delivery and expected delivery dates;
• Provides proof of delivery when requested;
• Proactively handles customers’ complaints and organize product replacements when requested;
• Investigate root cause analysis for warehouse and transportation claims;
• Ensures integration of all customer orders (EDI - electronic data interchange, e-mail, fax etc.) into the IT system;
• Ensures compliance with the daily and weekly delivery plan for its own client portfolio;
• Coordinate the production and logistics departments to ensure deliveries in time to customers;
• Measures and analyzes daily delivery performance; offers solutions to improve it;
• Manage process improvement initiatives (as for example Kaizen, Green Belt project);
What We Need:
BENEFITS
LEARN & DEVELOP
RELAX & WELL-BEING