Creative Content Coordinator - 6 month contract

Company Description

Empower Australia’s Payments Future with Cuscal 

At Cuscal, your skills drive change and make a real impact. Whether you’re supporting our clients’ customers in our Fraud Operations Contact Centre or delivering innovative solutions in Product Delivery, your contribution helps shape the payments industry’s future. 

Join a team that values collaboration, innovation and excellence. With a focus on professional growth and flexibility, Cuscal is where you can thrive. 

Forward with Cuscal. 

Job Description

We are looking for a Creative Content Coordinator to join our Internal Communications team on an initial 6-month maximum term contract!

Your Opportunity

Ready to bring stories to life and make an impact? We’re looking for a Creative Content Coordinator to join our Internal Communications team and help shape how we connect, inspire, and engage our people.

This is your opportunity to work at the heart of the organisation, creating compelling content that brings our strategy, culture, and initiatives to life. From video storytelling to internal campaigns, you’ll play a key role in delivering moments that matter across the business.

You’ll collaborate with teams across the organisation, turning ideas into engaging content that resonates, drives connection, and strengthens our culture. If you’re creative, curious, and excited to try new approaches—this is the role for you.

You'll also make an impact by:

• Content Creation: Assist in producing engaging content such as articles, newsletters, presentations, videos, and infographics.  
• Campaign Support: Support the planning and execution of communication campaigns to promote company initiatives, events, and achievements.  
• Collaboration: Work closely with teams across HR, Marketing, and other departments to ensure messaging consistency and effective communication.   
• Content Management: Help manage the content production process, ensuring deadlines are met and deliverables are of high quality.   
• Creative Input: Provide creative input and assist in developing visual and written content that reflects our brand identity.   
• Analytics: Assist in monitoring and analysing content performance metrics to optimize future strategies and improve engagement.   
• Administrative Support: Provide general administrative support to the internal communications team as needed.  

Qualifications

What you'll bring

To succeed in this role, you’ll have: 

• 2+ years’ experience in communications, content creation, marketing, or similar
• A passion for storytelling with strong written and verbal communication skills
• Experience with social media, communities, or events
• Familiarity with tools like Adobe Suite or Canva
• Strong organisation skills and the ability to manage multiple priorities
• A collaborative mindset and eagerness to learn and grow

You’ll stand out from the crowd if you have:

• Experience in People & Culture or internal communications
• Video editing skills

Additional Information

Why Cuscal? 

At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all.   

Here, you’ll deliver or support interesting, ground-breaking work that has real impact - on Australia’s financial services sector and the millions of customers it serves.  

You’ll innovate alongside skilled, smart, connected teams. 

And you’ll build an impressive, fulfilling career that continues to grow.   

You’ll also enjoy a range of benefits, including: 

• Recognition and growth: Celebrate achievements through IGNITE and grow with tailored development opportunities. 
• Wellbeing focus: Access initiatives supporting physical, mental, and financial health, plus discounts via ‘Cuscal Advantage.’ 
• Diversity and inclusion: Join a workplace that values different perspectives and flexible work arrangements. 

Join us and reimagine the future 

Ready to make an impact? Click APPLY to join Cuscal today. 

If you’re excited about this opportunity, we’d love to explore how you can contribute to our vision for the future. Screening and interviews may occur before the job ad closing date, so don’t wait - apply now. 

Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process.  

We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.   

Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.