About You
You are a person with experience overseeing the end-to-end solution development and life cycle from capture through proposal management. We need someone who has extensive experience in TRICARE including processing, customer service, compliance and performance reporting. In the role of TRICARE Proposal and Transition Manager, you will be responsible for providing strategic leadership and operational direction and ensuring alignment with Tricare policies and manuals.
- Tell us about your experience in Federal Healthcare Program Management.
- Are you a team player and a self-motivator?
- What is your experience with conducting business in a way that is credit to a company?
- We are counting on you to manage multiple projects using your problem-solving skills.
- We are looking for someone UNCOMMON. What is uncommon about you?
Are you highly committed? Are you team-oriented? Do you value professionalism, trust, honesty, and integrity? If so, we cannot wait to meet you.
About The Position
Pre Award
- Oversee the end-to-end solution development from capture through proposal submission.
- Review RFP documentation to interpret scope, constraints and evaluation criteria to ensure solution compliance and submission of a competitive bid for work.
- Collaborate closely to ensure the solution aligns with Tricare objectives and government requirements
- Coordinate with recruiting, pricing, compliance and other support teams to ensure alignment with the evolving solution.
- Manage timelines, deliverables and interdependences to meet critical milestones during the pre-award process
- Organization and facilitate working sessions to define program structure, operational workflows, and key performance metrics.
- Track progression of solution components and proactively identify and resolve risks, gaps, or issues.
Post Award
- Oversee day-to-day program operations to ensure delivery of services meets contract requirements, quality standards, and performance metrics.
- Serve as the primary liaison with government stakeholders, including regular communication with contracting officers and program managers.
- Develop and manage program plans, schedules, budgets, and resource allocations to meet contractual obligations.
- Lead cross-functional teams, including technical, operational, and administrative staff, to execute program objectives effectively.
- Drive continuous improvement initiatives to enhance program efficiency and beneficiary satisfaction.
- Identify and mitigate risks to program performance and compliance.
- Ensure compliance with federal regulations, contract terms, and organizational policies (e.g., HIPAA, FISMA, FAR).
Minimum Requirements:
- Bachelor's degree in a related field required; 8+ years in program or operations management, with at least 3 years in federal healthcare programs (TRICARE, Medicare, Medicaid, etc.). Equivalent combination of education and relevant industry experience will be considered instead of a degree.
- Demonstrated expertise in program management with a proven track record of leading solution development or proposal efforts for large-scale federal contracts.
- Strong understanding of program planning, staffing models, and performance management in a federal contracting environment.
- Knowledge of and proficiency with DoD contracts and contract administration.
- Familiarity with all DoD policies, manuals, instructions, and procedures as they relate to information systems, software, and security.
- Ability to communicate effectively and efficiently with DHA and other government leadership, staff, and customers.
- Must have a thorough understanding of handling Protected Health Information (PHI) and Personally Identifiable Information (PI) in compliance with HIPAA regulations to ensure data privacy, security, and organizational accountability.
- Requires excellent written and oral communication skills
Preferred Requirements:
- Direct experience working with military populations.
- Direct experience with TRICARE Policy, Operations, and Systems Manuals
- Direct experience with TRICARE Encounter Provider Records (TEPRV)
- Direct experience working with the Defense Enrollment Eligibility Reporting System (DEERS)
- Preferred understanding of TRICARE Encounter Data (TED) files
- Demonstrated experience with JIRA and Confluence
About Us
You are uncommon. We are, too. We are looking for people to help us in our mission of working hard at lowering healthcare administrative costs for federal government agencies, payers, and providers. At Signature, our mission is to improve the health of our clients' business and make the lives of the people we work with better. As we continue to experience exponential growth, we are looking for uncommon individuals to enhance our vision. We will continue to accomplish our mission by leading with our values of Passion, Courage, Integrity, and Respect in all interactions, making us a consistent annual Best Places to Work organization. We need uncommon leaders with uncommon qualities to shape our uncommon culture and achieve our uncommon mission.
About the Benefits
When you are a member of Signature Performance, you are a part of a solutions-based organization where the values of passion, integrity, courage, and respect are the driving forces behind all our decision-making. We trust you to do important work and bring the best version of yourself to work every day, so we want to help you achieve a work-life balance while consistently challenging yourself. Signature believes in fully developing each one of our Associates. Our performance-driven philosophy boasts competitive pay and additional position specific incentives, where world-class training and development, resources, and events drive our award-winning culture where everyone thrives.
- Health Insurance
- Fully Paid Life Insurance
- Fully Paid Short- & Long-Term Disability
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Professional Development and Tuition Assistance Program
- 401(k) Program with Employer Match
Qualifications
- U.S. Citizenship or naturalized citizenship is required for this position.
- All work on all positions at Signature Performance must be completed in the continental United States, Alaska, or Hawaii.
