Senior Administrator (Corporate & Trust)

Client Relationship and liaison with Third party

• Administer a portfolio of entities as allocated by the Client Executive/Manager/Director including (but not be limited to); e-mail and telephone correspondence with clients and intermediaries; research and document recording; preparation of minutes and transactional documents for presentation to the client committee; arranging payments; assisting the accounts and bookkeeping team.
• Preparation for and attendance at client meetings when required.
• Provide quality service to clients and intermediaries.
• Liaison with investment advisors, asset managers, bankers and other third parties regarding client affairs as necessary.
• Respond to all client communications within 24 hours including holding email or telephone call as appropriate.
• Ensure mutual understanding of the clients’ expectations and commitments at the outset and throughout the relationship.
• To complete any terminations and transfer outs within 3 months or less depending on regulatory requirements and to ensure that any issues are brought to the attention of the Client Executive/Manager/Director.

File Reviews

• Review of entity files and updating of relevant documents as and when they fall due.
• Completing any outstanding task identified during review.
• Ensure that any missing documents or information are obtained within 1 month of the entity file review plus completion of tasks as they become due on the system of the company (and as otherwise required) and the review and control incomplete tasks until such are complete.

Regulatory & Risk

• Ensure that any complaints, compliance and risk issues are reported to the Directors and Compliance as appropriate
• Complying with all policies and procedures, as amended from time to time
• Obtaining client due diligence where necessary for existing portfolio within 1 month of becoming non-compliant
• Maintain and update business plans and structure charts for your allocated portfolio
• Ensure that clients’ files (electronic and paper based) are organised, complete and up to date
• Oversee and conduct the necessary statutory filings with the relevant authorities, regulator and/or registered agent (as applicable) for clients.

Bookkeeping and Financial Statements

• Respond to accounting queries [audit/source of funds/supporting documents etc…] in a timely manner
• Ensure that signed financial statements are sent to clients.
• Assist the accounting team in dealing with auditors as required.

Time billing and collection of fees

• Collect fees due to the company within 30 days of invoice being raised.
• Assist with debt collection of any overdue fees.
• Proactively identify billing opportunities and assist clients with fee queries.

Requirements

· Experience in the financial services industry with a minimum of 3 years in the global business sector with a management company.

· Undergraduate degree in law, business, accounting, finance or professional qualifications.

· Professional qualifications such as STEP, ICSA, ACCA will be definite plus.