ExecutiveFull TimeEN
We are seeking a conscientious and driven Operations Executive to join our Middle East International Residential Sales team. Based in West Cairo, this full-time role involves extensive travel across Egypt and occasionally the wider region, requiring flexibility and a proactive attitude.
The successful candidate will have a proven track record in residential transactions and business development, working with UHNWI, family offices, and trusts in Egypt to advise on global residential investment opportunities, with a focus on the UK and London.
Key Responsibilities
Coordinate and manage all activities of the operational subcontractors (security, cleaning, fire, pest control, landscaping, and others)
Cooperate with other departments (e.g. financial, marketing, technic)
Liaise with tenants, to manage their ongoing operational and technical requests.
Manage the operational part of service charge budget and prepare recommendations for improvement.
Provide operational data, analysis as required to by Department Head
Manage proper handovers of the Units and any systems from or to Tenants and other users, and contractors.
Manage all ongoing operational issues to ensure smooth and continuous operations of the property.
Controlling & ensuring tenants compliance with provisions of their leases e.g User, Building regulation, repair & maintenance, health & safety.
Management of tenant’s operational “complaints”.
Manage and ensure fulfilment of third-party contractor’s contractual obligations to ensure smooth operation, repairs etc.
Control of working practices of contractors in the property
Managing the tendering or re-tendering of any operational service required at the property.
Experience
A minimum of 1-3 years experience in Facility Management or Operational management.
Business development and lead generation
Strong negotiation and closing skills
Communication and presentation skills (client-facing at senior level)
Networking and stakeholder engagement
