We are excited to recruit a
Senior Counsellor , who would have an internal title as Manager Counselling to join our vibrant community!
The Senior Counsellor (Manager, Counselling) provides professional counselling services that support students’ mental health, emotional wellbeing, and academic success. The role includes early intervention, crisis management, and leadership of the counselling team, working closely with internal and external stakeholders to enhance the overall student experience.
Key Responsibilities
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This role is responsible for counselling and case management, mental health and wellbeing support, crisis intervention and risk management, team leadership, stakeholder engagement, development of awareness initiatives, delivery of wellness training programmes, and oversight of administrative and compliance requirements.
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Provide individual and group counselling for students experiencing personal, emotional, or academic challenges.
- Conduct intake assessments, develop intervention plans, and monitor student progress over time.
- Maintain accurate and confidential case records in accordance with ethical, professional, and legal requirements.
- Support students with concerns such as anxiety, stress, depression, adjustment, and interpersonal or family-related issues.
- Design and deliver wellbeing initiatives and preventive programmes that promote resilience and early help-seeking.
- Assess and manage high-risk cases, including self-harm and suicidal ideation.
- Develop risk mitigation and safety plans as required.
- Liaise with external healthcare providers, emergency services, and relevant authorities when necessary.
- Provide leadership and professional supervision within the counselling function.
- Contribute to strategy development for student wellbeing and counselling services.
- Ensure audit readiness and compliance with professional and institutional requirements.
- Manage and maintain external partnerships relevant to student mental health support.
- Work collaboratively with internal teams such as Learning Centre, Exams Department, Progressions team, Psychology Clinic and Student Affairs.
- Engage external partners, including the Institute of Mental Health, Silver Ribbon, and Family Service Centre.
- Participate in multidisciplinary case discussions and meetings.
- Conduct workshops on topics such as stress management, resilience, coping strategies, and exam anxiety.
- Provide guidance and training to staff on identifying and supporting students in distress.
- Train and support student wellness buddies who will support peer-based mental health support.
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Develop resources and materials to promote mental health awareness across the student body.
- Ensure counselling practices and documentation comply with institutional policies and professional standards.
- Prepare periodic reports on counselling trends, service utilization, and outcomes.
- Serve as the site coordinator and supervisor for Master's students undertaking counselling placements at the university.
Requirements
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A Master’s degree or equivalent major in Psychology, Counselling or Behavioral Science.
- Minimum provisional clinical membership with the Singapore Association for Counselling (SAC) or an equivalent professional body.
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5 -8 years of counselling experience, preferably within an educational setting
- Leadership & Team Supervision
- Strong interpersonal and communication skills
- Empathy, cultural sensitivity, and commitment to confidentiality
- Sound judgement in crisis management and problem-solving
- Strong organizational, documentation and reporting skills
- Advanced clinical capability with a student-centered and outcomes-focused approach
Closing date: 6 June 2026
Please send your application via
https://careers.jcu.edu.sg/cw/en/listing
We thank you for your interest and regret we are only able to notify shortlisted candidates.
The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.
