Delivery Manager: Technical Documentation (AU)

Work with cutting edge AI technology, making the world a safer and more secure place. DroneShield (ASX:DRO) offers an opportunity to solve some of world’s most challenging technical problems in the rapidly growing counter-drone sector.   

Our customers operate in some of the most challenging and high-stakes environments in the world, including military organisations, government agencies, airports, critical infrastructure operators, and law enforcement. Protecting airspace in these settings requires technology that performs under pressure and teams that understand what’s at stake. At DroneShield, employees work at the leading edge of counter-drone innovation, helping to address real-world security challenges as drone threats continue to evolve globally. 

With one of the largest listed defence company market capitalisations in Australia, now part of the ASX200 index, DroneShield is experiencing a period of hypergrowth. Revenue has surged from A$57 million in 2024 to over A$217 million in 2025, representing growth of more than 400% year-on-year, with record profitability and cashflow. The total addressable global market for counter-drone is assessed at approximately $100 billion, and is currently at the nascent stage with much of the growth still to come, with DroneShield well positioned as a global market leader, and the only public listed pure-play business in this sector.   

The company has grown from 11 employees in 2017 to over 450 staff globally today, and is on track to reach around 550 by the end of 2026. This expansion includes investment of over A$50 million annually in R&D, a global pipeline exceeding A$2.5 billion, and continuous scaling of production capacity to meet accelerating demand.  

The role is based at DroneShield’s central Sydney headquarters. Overseas on-the-ground presence includes Virginia (USA), Netherlands, Denmark, Mexico and Dubai, as well as distributors in over 70 countries worldwide. 

About the role

DroneShield is seeking a Delivery Manager to join the Digital Design team in Sydney, New South Wales. Reporting to the Digital Design Team Lead, this role offers a unique opportunity to lead and optimise the delivery of technical documentation in the technology space. The role is primarily focused on the planning, coordination, and delivery of high‑quality technical documentation across multiple products and projects. You will collaborate with designers, writers, project managers and product managers, to ensure documentation is delivered efficiently, consistently, and to a high standard of quality and compliance.

Responsibilities, Duties and Expectations 

• Manage documentation sprints, including sprint planning, backlog refinement and delivery cadence
• Administer Jira boards, including ticket creation, refinement, and story point allocation
• Facilitate daily stand-ups, sprint reviews and retrospectives
• Produce sprint reporting, including burndown charts and progress summaries
• Act as the primary liaison between documentation teams, project managers, and other internal stakeholders
• Coordinate and support technical writers and graphic designers delivering technical documentation (e.g. User Manuals, Quick Start Guides, Release Notes, How-To Guides)
• Perform document and quality-related audits for ongoing and completed projects
• Oversee version control, naming conventions, and document release and workflows
• Coordinate translation workflows for technical documents
• Drive continuous improvement across documentation processes, quality standards, and delivery practices

Qualifications, Experience and Skills 

• Degree in Technical Communication, Information Design, Project Management, or a related discipline, or equivalent practical experience
• Experience coordinating or managing technical documentation teams, including writers and designers
• Strong understanding of Agile/Scrum methodologies, particularly in a documentation or content delivery context
• Hands-on experience with Jira or similar agile project management tools
• Experience managing documentation workflows, version control, and release processes
• Experience coordinating translation
• Experience working within regulated or compliance-driven environments, including export control requirements
• High attention to detail with a focus on quality, consistency, and governance
• Strong organisational skills with the ability to manage multiple competing priorities and deadlines

Note for recruitment agencies: We do not accept unsolicited candidates from external recruiters unless specifically instructed.

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