Merchant Onboarding Specialist with Czech/Slovak

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

Day-to-Day Responsibilities

• Perform contract onboarding activities including contract validation, data entry, system setup, confirmation, and archiving
• Verify completeness and accuracy of application data, including contract details and KYC/AML documentation
• Enter customer and terminal information into relevant systems and initiate delivery, installation, and billing processes where applicable
• Send activation and welcome communications to new customers
• Collaborate with Risk and Sales teams, including internal and external partners, to clarify cases and provide status updates
• Support internal and external stakeholders across the onboarding process
• Support problem-solving activities and help implement agreed improvements

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

 

• Polish and English skills at a very good level in speaking and writing
• Czech/Slovak skills at a good level in speaking and writing
• Ability to deliver reliable results and paying attention to detail
• Skills to enroll data into the systems with little or no errors
• Good communication skills
• Positive attitude with a proactive mind

 

Perks & Benefits

 

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

 

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Referral program
• Public transportation allowance
• Meal allowance
• Annual bonus

 

Shape the evolution

 

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

 

Learn more about life at Worldline at jobs.worldline.com

 

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

 

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).

 

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