Operations Administrator

ROLE AVAILABLE IN SYDNEY OR MELBOURNE

About Us!

Since 2000, Bodycare Workplace Solutions has been a market leader in delivering occupational health solutions across Australia and New Zealand. We partner with companies to provide tailored onsite injury prevention, OHS consulting services, and health assessments.

Our vision is to build a team that is passionate and dedicated to keeping employees healthy, safe, and injury-free. At the heart of our work are our core values: Proactivity, Innovation, Integrity, and Communication. These values guide us in everything we do, from taking prompt action and embracing new ideas to ensuring accountability and fostering open, transparent communication.

About You!

We're on the lookout for someone who brings energy and creativity to the team! If you're quick on your feet, take initiative, and enjoy contributing to a positive office vibe, we'd love to meet you.

Key Skills We’re Looking For:

• Minimum 1 year of experience in an administration role
• Tech-savvy with a quick grasp of new technologies
• Problem solving champion
• Flexible, adaptable, and eager to learn
• Excellent written and verbal communication skills with a keen attention to detail
• Proficient in Microsoft Office Suite
• Strong ability to manage and prioritize multiple tasks effectively

What You’ll Do!

You’ll play a major role in supporting the our Account Managers, onsite therapists and clients. Your duties will include, but are not limited to:

• Client Support: Address inquiries, resolve issues, and ensure high customer satisfaction. Create promotional materials and attend client meetings as needed.
• Clinician Support: Provide tools and software setup for onsite clinicians, addressing their requests and concerns.
• Collaboration: Work with internal departments and the Staffing Coordinator to assist clients, clinicians, and ensure shift coverage.
• Inventory Management: Manage stock requests, negotiate with suppliers, and process orders.
• Problem Solving: Resolve operational issues promptly and effectively, embodying our proactive approach.
• Process Improvement: Contribute to continuous improvement and innovation by suggesting and implementing measures to enhance efficiency.
• Quality Assurance: Audit clinician notes, ensuring timely completion and escalating issues when standards aren’t met, reflecting our commitment to integrity.

The Exciting Stuff!

• Become an integral part of a growing, dynamic and passionate team with like-minded individuals
• Work with purpose, providing services that make a difference to individuals' lives
• Well-located near great coffee and lunch spots
• Professional Development opportunities
• Dog-friendly, modern office with beautiful indoor and outdoor break-out zones
• Regular team events and unique social activities
• Hybrid WFH opportunity (3 days, Monday, Tuesday and Thursday in the office)
• Access to EAP and wellbeing workshops

If you're passionate about making a difference and eager to bring your energy and creativity to a team that values Proactivity, Innovation, Integrity, and Communication, we want to hear from you! At Bodycare, we support one another, embrace change, and foster an environment where every voice is heard.

Join us and be part of a team that is not only committed to keeping workplaces healthy and safe but also dedicated to growing together and celebrating our successes along the way.

Apply now to start your journey with a company that’s shaping the future of occupational health across Australia and New Zealand.