Culinary Operations Associate (6 month contract)
As the Culinary Operations Associate, you will act as the crucial link between our culinary vision and operational execution. We are looking for a detail-oriented foodie to manage and coordinate key culinary operational processes across our business. If you are agile, process-driven, and have experience working in a food-related or FMCG environment, this role offers the perfect recipe for your career growth.
This role is based in Chippendale, Sydney on a hybrid working arrangement, and reports directly to Culinary Operations Manager
You will...
- Work closely with Procurement, Menu Planning, CX, Editorial, and Culinary squads to identify and coordinate suitable ingredient substitutions for recipes when replacements are required.
- Review and approve planned menus on behalf of the Culinary team, focusing on expected performance and ingredient availability.
- Manage and advise on ingredient changes to weekly menus in line with customer feedback and product availability.
- Continuously question and improve our existing Culinary operational processes.
- Communicate updated, clear instructions for ingredient substitutions to our Customer Care team.
- Establish new, optimised processes by observing and mapping current ways of working across squads.
You have...
- 1+ years of experience working within an FMCG or food-related business.
- Highly developed communication and time management skills.
- Intermediate knowledge of Excel / Google Sheets (e.g., importrange, index match, nested if functions).
- A solid understanding of cooking techniques and how different ingredients behave.
- Previous experience using HelloFresh (this is a major plus!).
You are...
- Highly organised with supreme attention to detail—you love to triple-confirm and cross-check until you know it is 100% correct.
- Process-driven with an eager attitude toward improving operational efficiency.
- A self-starter and proactive problem solver who works relentlessly until a solution is found.
- Able to maintain consistent deadlines while ensuring complete accuracy across all tasks.
- Truly passionate about food, cooking, and working in an extremely fast-paced business environment.
What you’ll get in return…
- The chance to have a significant impact in a leading global food technology company
- Flexible working arrangements
- Egoless environment, constant learning with room for personal growth
- Free access to Headspace
- Internal learning & development
- A diverse and vibrant international environment, with offices in 18 countries
- Company discount - 70% off HelloFresh & 40% off Youfoodz
Start Date: Immediately available - Can wait a notice period
Duration: 6 month Fixed Term Contract You must have the right to work full-time in Australia
Location: Chippendale Head Office - hybrid
Salary: Competitive salary & employee benefits
#LI-Hybrid
