Salary: $36,732.80 - $66,185.60
Job Overview
This position is within the Community Development Division of the Development Services Department. The ideal candidate will possess strong skills in organization, customer service, and detail-oriented work managing case files, preparing agendas, attending to hearings, and recording final determinations for land use hearings. Basic experience in public contact involving zoning, planning, engineering, real estate, or legal matters highly desirable. The ideal candidate should be able to work with different computer platforms, such as Accela, Granicus, and OnBase. The ability to multitask in a fast-paced environment with minimal supervision is a must. This position will require the individual to correspond/interact with colleagues from various departments, County staff from other departments, managers/supervisors, citizens, and land use professionals. Having a helpful and positive manner is a necessity.
Core Competencies
- Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service.
- Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
- Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
- Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.
Tier 1
Duties and Responsibilities
Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.
- Reviews and verifies zoning and setback requirements on site plan submitted with residential permit applications to ensure compliance with County ordinances, regulations, and comprehensive plans.
- Review zoning and permit applications submitted by citizens, builders, and developers for complete and accurate information to ensure compliance with Land Development Code regulations.
- Reviews and verifies finish floor elevation requirement on site plan submitted with residential and commercial permit applications.
- Prepares and distributes materials, coordinates and attends public meetings, workshops and hearings in order to ensure land use applications are transmitted to BOCC within legally mandated timeframes.
- Provides assistance and answers questions for customers, both in person and by telephone.
- Provides technical assistance to customers by preparing maps, charts and other graphic materials that will be utilized in the processing of permit application requests.
- Performs other related duties as required.
Job Specifications
- Knowledge of County regulations governing planning & zoning matters.
- Knowledge of terminology used in legal descriptions and land use documents.
- Able to interact with the public in a professional, courteous manner.
- Able to accurately answer questions and resolve problem situations or refer to appropriate office.
- Able to read and interpret maps, plans, aerials and other related documents.
- Ability to communicate effectively and persuasively, both verbally and in writing.
- Ability to participate effectively in the formulation of departmental policies and procedures.
- Ability to work effectively with others.
- Ability to set priorities, meet deadlines and multi-task.
- Ability to perform basic mathematical calculations.
- Ability to use a computer and related software.
- Skilled in the use of various office equipment.
Physical Requirements
- Walking, sitting, standing, driving and some lifting
Work Category
- Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Minimum Qualifications Required
- Associate’s degree from an accredited college or university; AND
- One year of public contact experience involving zoning, planning, engineering, real estate, or legal matters;
OR
- An equivalent combination of education (not less than a high school diploma/GED), training, and experience that would reasonably be expected to provide the job-related competencies noted above; AND
- Possession of a valid Florida Driver’s License.
Emergency Management Responsibilities
In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department, the County’s Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.
Career Progression
Employees in this classification that acquire the competencies and minimum qualifications for the next tier will be able to apply for promotional opportunities through a competitive selection process. Employees will not automatically be upgraded to the next tier. Reclassifying a position is based on business need and financial impact and is not based solely on the job competencies or qualifications of the incumbent.
