Customer Engagement Solutions Engineer Consultant (Junior)

Customer Engagement Solutions Engineer Consultant (Junior)

(Technical Digital Marketing / Martech Integration Consultant)

Permanent
FR or NL + EN

Play a key role in enabling organizations to deliver customer-centric digital experiences by designing, integrating, and operating Customer Engagement solutions.

As part of our Customer Engagement Solutions team, you will focus on the technical implementation and integration of digital marketing platforms (e.g. Adobe, Salesforce, etc.), ensuring that business requirements are translated into scalable and efficient technical solutions.

Working closely with our Customer Engagement Consulting team, you will contribute to the full lifecycle of digital transformation projects — from solution design to deployment and optimization — leveraging technologies such as Customer Data Platforms, marketing automation, APIs, and data pipelines.

Based in Brussels, you will join a team of technical experts passionate about data, integration, and digital experience platforms, collaborating across industries to deliver impactful solutions.

What you’ll do:
All the responsibilities we’ll trust you with

Solution Implementation & Integration

• Participate in the implementation and configuration of Customer Engagement platforms (e.g. Adobe Experience Platform, Salesforce Marketing Cloud, etc.).

• Develop and configure data integrations between systems (CRM, websites, mobile apps, third-party tools) using APIs and connectors.

• Support the setup of tracking, data collection and data ingestion pipelines (e.g. SDKs, web tracking, event-based architectures).

Data & Architecture

• Contribute to the design of data models and schemas within Customer Engagement solutions.

• Ensure data quality, consistency and governance across platforms.

• Assist in defining and implementing identity resolution and customer profiles.

Technical Delivery

• Translate functional requirements into technical specifications and implementations.

• Collaborate with architects and senior engineers to design scalable and robust solutions.

• Support testing activities (integration testing, UAT) and troubleshoot technical issues.

Collaboration

• Work closely with consultants and business stakeholders to understand use cases and translate them into technical solutions.

• Participate in workshops to gather technical requirements and explain solution capabilities.

• Contribute to internal knowledge sharing and continuous improvement of technical practices.

Continuous Learning & Innovation

• Develop your expertise in Customer Engagement technologies and ecosystems.

• Stay up to date with trends in MarTech, data engineering, and AI-driven marketing.

• Experiment with new tools and approaches to improve solution delivery.

Who you are:
What matters most for this role

Your interests & soft skills:

• Strong interest in technology, data and digital platforms.

• Analytical mindset with problem-solving skills.

• Eager to learn and grow in a technical consulting environment.

• Good communication skills and ability to explain technical concepts.

• Team player with a proactive attitude.

• Fluent in EN and FR/ NL

Your technical expertise:

• 0–2 years of experience (internship or first experience) in software development, data, or integration.

• Basic knowledge of APIs (REST), JSON, and system integration concepts.

• Familiarity with data concepts (data modelling, databases, SQL basics).

• Understanding of web technologies (JavaScript, tracking, web architecture) is a plus.

• Exposure to Customer Engagement / MarTech platforms (Adobe, Salesforce, etc.) is a plus.

• Knowledge of Agile methodologies is a plus.

Nice to have:

• Knowledge of cloud environments (Azure, AWS, GCP).

• Understanding of event-driven architectures or streaming data.

• Interest in AI / personalization / recommendation systems.

Why you should join us:
Some of the rewards of working at Orange Business

• A community of experts - as Digital Natives, we put innovation at the heart of our expertise. Continuously seeking new ideas, we proudly host regular “Guild” workshops and knowledge-sharing sessions through our Data Meetups.

• Career growth possibilities.

• We may work with tomorrow’s technology, but at our core we are a people-oriented organization.

• An open and inclusive culture, that enables us to reach our full potential.

• Hybrid ways of working and modern & collaborative office in Brussels.

• Compelling advantages including a yearly bonus scheme, a flexible mobility with possibility for a housing budget, representation and expense allowances, and many more.

We value people who are proactive on every level, deliver exceptional results, work well with others, and make a clear impact on our clients and our business. If you love collaborating, learning, sharing your expertise, and being recognized for your achievements, you’ll fit right in with our team.

Apply now
We can’t wait to meet you!

More about Orange Business:
Check out our career site for even more information or connect with us on LinkedIn.