This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.
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The Facilities Manager is responsible for the day-to-day operation, safety, and performance of Red Ventures’ campus facilities, ensuring an efficient, reliable, and high-quality workplace environment for employees. This role oversees building systems, preventive maintenance programs, vendor performance, and service delivery across the campus, while ensuring facilities meet operational, safety, and compliance standards.
The Facilities Manager partners closely with internal stakeholders, service providers, and contractors to proactively address facility needs, minimize disruption to daily operations, and continuously improve the employee workplace experience. While the role may support facility upgrades and improvement initiatives as needed, the primary focus is operational excellence, lifecycle asset management, and responsive facilities support. This position also includes direct management of technician(s) and may involve occasional multi-site support across additional Red Ventures locations.
What You’ll Do:
Project Support & Operational Coordination
- Support facility renovation, construction, and capital improvement initiatives by providing operational expertise, site coordination, and continuity between ongoing facility operations and active projects.
- Partner with the Project Manager and contractors to help define scopes of work, validate operational requirements, and ensure projects align with long-term facility standards and business needs.
- Assist with reviewing project pricing, schedules, and phasing to help minimize disruption to daily operations and ensure operational readiness.
- Coordinate on-site activities, monitor impacts to building operations, and communicate operational considerations, risks, and status updates to internal stakeholders as needed.
Facilities Operations & Preventive Maintenance
- Plan, schedule, and oversee preventive maintenance programs across all campus buildings to ensure reliability, safety, and longevity of building systems while minimizing disruption to business operations.
- Monitor building systems and infrastructure (HVAC, electrical, plumbing, life safety, vertical transportation, etc.) and coordinate corrective maintenance as needed.
- Manage ongoing campus operational initiatives such as carpet replacement, exterior cleaning, parking deck maintenance, and seasonal readiness programs.
- Support occupancy readiness & campus layout efforts through planning, contractor coordination, and workspace preparation.
Vendor & Contract Management
- Serve as the primary point of contact for all facilities service providers, ensuring consistent service delivery across maintenance, operations, and facility support functions.
- Coordinate vendor schedules, site access, on-site escorts, work verification, and follow-up to ensure work is completed safely, accurately, and to expected standards.
- Lead vendor quarterly business reviews, evaluate efficiencies, and identify opportunities for service improvement or cost reduction.
- Conduct vendor market research to assess alternatives and ensure competitive pricing. Recommend contract renewals or changes as appropriate.
Budgeting & Cost Optimization
- Support the development and management of facilities operating budgets, including service contracts, maintenance programs, and operational initiatives.
- Track expenses against budget, review and approve invoices, requisitions, and payments, and ensure proper cost allocation and documentation.
- Identify and implement cost-optimization opportunities while maintaining service quality, including efficiency improvements, preventive maintenance enhancements, and space utilization strategies.
Cross-Campus & Multi-Site Support
- Provide facilities support, project coordination and/or potential vendor engagement for RV offices outside the Charlotte campus, including New York City, Atlanta, and Puerto Rico locations.
- Coordinate remote vendor support, preventive maintenance schedules, and service requests to ensure consistent standards and service levels across all locations.
- Maintain regular communication with local stakeholders to address facility needs, share updates, and support operational continuity at remote sites.
Administrative & Operational Support
- Manage facility service requests and campus repair needs, ensuring timely response, appropriate prioritization, and accurate documentation within applicable systems.
- Maintain records related to maintenance activities, inspections, warranties, vendor contracts, and compliance requirements.
- Ensure operational continuity through proactive coordination with internal partners, vendors, and leadership, anticipating facility needs before they impact the business.
People Leadership
- Manage a small team of facility technicians.
- Set and communicate clear expectations by defining scopes and delegating tasks, and setting priorities, success measures, and standards of performance.
- Provide ongoing feedback and coaching to support performance and skills growth.
- Maintain open, timely two-way communication by sharing relevant information, translating decisions into team context, and listening and responding to employee needs.
- Supporting workforce scheduling, workload balancing, and on-site coverage to meet operational demands.
What We’re Looking For:
- 5+ years of experience in facilities operations, building maintenance, or workplace services within a corporate, campus, or multi-site environment.
- Experience managing third-party vendors and service contracts, including performance oversight and issue resolution.
- Proven ability to manage operating budgets, review invoices, and identify cost-optimization opportunities.
- Experience leading or supervising facilities technicians or service teams.
- Strong communication and coordination skills, with the ability to partner effectively with internal stakeholders and external service providers.
- Ability to support multiple locations and manage competing priorities in a fast-paced environment.
- Strong understanding of building systems, preventive maintenance, service delivery, and day-to-day campus operations.
- Ability to manage service providers, evaluate performance, lead reviews, and ensure work meets scope, quality, and safety standards.
- Experience tracking operating budgets, reviewing invoices, forecasting costs, and identifying efficiency and cost-saving opportunities.
- Skilled at scheduling maintenance, coordinating vendors and technicians, and balancing operational needs with workplace impact.
- Proactive in identifying facility issues, prioritizing repairs, and resolving problems with minimal disruption.
- Clear communicator with the ability to translate operational needs, provide updates, and align with business partners.
- Experience leading and developing technicians through clear expectations, coaching, and accountability.
- Ability to manage and coordinate facilities services across multiple locations and remote teams.
- Occasional travel may be required for project work or cross-site support.
- Flexibility to work during early mornings, evenings, or weekends for major project milestones or preventive maintenance is required.
- Hybrid work may be possible depending on business needs.
Preferred Qualifications:
- Professional certification such as CFM (Certified Facility Manager), FMP, SFP, or similar facilities-related credential.
- Experience supporting a large corporate campus, multi-building environment, or multi-site portfolio.
- Working knowledge of CMMS platforms, asset lifecycle management, and preventive maintenance planning.
- Familiarity with workplace safety, regulatory compliance, and life-safety systems, including inspections and audits.
- Experience partnering with dedicated project managers on capital improvements, renovations, or workplace upgrades.
- Exposure to space planning, occupancy planning, or workplace experience initiatives.
- Strong data and reporting skills, including vendor KPIs, budget tracking, and operational metrics.
- Experience operating in a fast-paced, growth-oriented, or high-change environment.
Physical Requirements & Work Environment:
- This role is primarily performed in an office environment with frequent on-site walkthroughs of campus buildings.
- This role requires extended periods of walking, standing, and occasional lifting of up to 5-25 pounds depending on project needs.
- Work may take place in mechanical spaces, construction zones, or areas with moderate noise.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Compensation:
This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.
- Total Cash Compensation Range: $100,000 - $160,000 per year
Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.
- Health Insurance Coverage (medical, dental, and vision)
- Life Insurance
- Short and Long-Term Disability Insurance
- Flexible Spending Accounts
- Holiday Pay
- 401(k) with match
- Employee Assistance Program
- Paid Parental Bonding Benefit Program
- Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.
Who We Are:
Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.
At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.
Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.
We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.
If you are based in California, we encourage you to read this important information for California residents linked here.
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At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.
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