Position: Lead Officer
Department: Security
Reports To: Security Supervisor
Job Summary: Responsible for the training of new and current employees in duty positions for the Security Department.
Duties and Responsibilities: (Specific areas of responsibility included but not limited to.)
- Train employees in specific shift duties and general knowledge in preparation for quality control evaluation.
- Ensures security-training standards are properly documented.
- Works with trainee (s) to ensure correct standardized methods are performed; the STO will observe trainee and correct actions as necessary.
- Report all activities of assigned trainee, while performing the job of Security Officer.
- Identifying and reporting further training needs.
- Conducting classroom instruction to security.
- Assist with any special function as requested by Security Captain or Manager.
Mandatory Requirements:
- Knowledge of security procedures.
- Able to compile thoughts in a clear and understandable manner for instructing classes.
- Read and interpret casino internal control procedures, Tribal, Federal, State and local gaming laws and regulations.
- Strong ability to influence employees to learn training concepts and reasons.
- Perform administrative work activities appropriate to the assignment, conduct oral and/or written communications as required.
- Knowledgeable in First Aid and CPR techniques.
- Precision; conscientious effort; accuracy; sensitivity in dealing with others; logical analysis in problem solving.
- Following of established procedures; clarification of policies before proceeding; self-control to work steadily for completion of project; some solo efforts.
- Logical in approach, but considers people, sincerity in helping people.
- Ability to read, write, fill out related forms, and take tests.
- 20/20 vision or with corrective lenses; able to distinguish colors, shapes, and the difference in sizes.
- 100 percent of duty involves standing.
- Ability to train utilizing various types of security equipment (i.e., batons, handcuffs, self-defense, etc.).
- Shift work; attends any training sessions/meetings as requested; gives simulated situations for security officers to promote thinking processes.
- High School Diploma or GED.
- Minimum six months experience in Law Enforcement or Security field. STO’s must be at least 20 years of age and have shown an ability to effectively work as a security officer.
- Outstanding dress and appearance.
- Must not display uncooperativeness; display chronic tardiness; have any suspensions.
- Valid Arizona Driver’s License.
