EntryPart TimeEN
Why 7-Eleven?
We're an agile, human centred organisation and our people are at the core of everything we do. This is a true place to learn and grow whilst developing your career. We work hard to embrace diversity and inclusion and encourage everyone at 7-Eleven to bring their authentic selves to work every day.
The 7-Eleven Customer Experience Centre (CXC) is a mid-sized operation comprising of two teams. The Customer Care Team supporting 7-Eleven and Starbucks consumers (operating 8am to 6pm 7 days per week) and the Store Support Team supporting Franchisees, Store Managers and Support Office in Australia (operating 24/7).
We are looking for some casual day customer service consultants on a part time basis, roughly between 10-20 hours per week. This would suit someone who is looking for a couple of shifts per week, weekend shifts days/nights and also public holidays (where public holiday rates will apply)! Must be immediately available.
The role
The primary role of the CXC Consultant is to receive inbound telephone calls and respond to emails in relation to support, maintenance and safety and other requirements at stores, as well as retail customers - and either resolve at first point of contact or escalate/manage as appropriate.
What you’ll be doing
About you
Why join us
What’s next:
If this sounds like the right fit for you, click Apply Now and submit your resume outlining your customer service experience and availability.
Suitable candidates will be contacted, so if you’re ready to start immediately, we’d love to hear from you.
Want to work at 7-Eleven? - Good Call!
At 7-Eleven our people are at the heart of everything we do. We are committed to creating a workplace that fosters inclusion and celebrates diversity. We strive to make every single 7-Eleven team member feel heard, valued, and respected no matter who they are or what diverse characteristics reflect their unique identity. We are proud to be a Diversity Council Australia Inclusive Employer 2024-2025 and Bronze Accredited with the Australian Workplace Equity Index.
At 7-Eleven, we are committed to ensuring that all prospective employees have the opportunity to perform at their best throughout our recruitment process. If you require any adjustments to support an inclusive and accessible experience, please contact us for a confidential discussion at peoplesupport@7eleven.com.au
** Please note, this email is strictly for adjustment requests related to the recruitment process. Other inquiries sent to this mailbox will not be actioned.**
To find out more about our current opportunities follow us on LinkedIn or view our careers page.
#LI-DNI
