Dsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers' loyalty programs. From full loyalty programs, couponing solutions to interactive directory services, coupled with an extensive network of merchants, Dsquares serves some of the most loved brands in the region.
Our People are our Brand - Developing seamless loyalty solutions is only possible when we've got a great team on our side. Our culture is open and empowering. If you are passionate and driven, you will fit right in.
About the Role:
As a Partnerships Supervisor at Dsquares, you will be responsible for managing and overseeing a team of Partnerships Executives. You will work closely with the team to acquire, manage, and retain key merchants across all B2C market sectors, in order to meet Dsquares' goals and objectives. In addition to managing the team, you will also be responsible for building and maintaining relationships with existing merchants.
Key Duties & Responsibilities:
- Supervise and provide guidance to the Partnerships team, ensuring they meet their targets and deliver high-quality results
- Build and maintain relationships with key merchants to secure exclusive offers and promotions
- Act as a focal point between the Partnerships team and other departments, ensuring effective communication and coordination
- Provide regular reporting of team performance and plans to senior stakeholders
- Collaborate with other departments to finalize new deals with partners and ensure overall customer satisfaction
- Identify and pursue business opportunities, prospect new partners, and analyze their position in the market
- Stay up-to-date with industry trends and competitor activities to identify potential risks and opportunities
Requirements
Required Skills & Abilities:
- Proficiency in spoken and written English is essential
- Excellent leadership and team management skills
- Strong communication, presentation, and negotiation skills
- Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
- Strong analytical and problem-solving skills
Education & Experience:
- Bachelor's degree in a relevant field
- Minimum of 5 years of experience in Partnerships, Sales, or Account Management
- Experience in the loyalty programs industry is preferred
- Experience in managing a team is a plus
Benefits
- Private Medical Insurance & life coverage.
- Annual profit share.
- Hybrid working environment.
- Inclusive working environment with enhanced maternity and paternity benefits.
- Work and organizational culture which values learning.
- Regular perks such as company social, wellbeing & CSR events.
- Your Birthday Off.
- Extra day of leave for every year of completion.
