SeniorFull TimeEN
CommIT Enterprises, Inc. is seeking an Active Directory Administrator III to be part of an Enterprise Services Management (ESM) Active Directory (AD) Support team supporting over 265,000 user accounts and 140,000 computer accounts across several AD domains on government operated networks. The services that the AD Support team supports in Active Directory include accounts and group management; security configuration of the AD infrastructure; Domain Name Service (DNS); Dynamic Host Configuration Protocol (DHCP); Distributed File Replication Services (DFRS); Group Policy Objects (GPO); and other directory services technologies as applicable.
The Candidate will provide Tier II level Active Directory support and requires knowledge of the Windows Server Operating System and relevant AD applications (such as System Center Suite, and Exchange). The underlying infrastructure consists of both physical servers and VMware based servers and requires knowledge in VMware Virtualization and VMware vCloud to perform the specialized ESM Active Directory tasks.
Established in 2001, CommIT is a Certified Veteran-Owned Small Business (CVOSB) providing innovative technical engineering and data science services. Our enterprise systems support includes the Department of Defense’s (DoD) GCSS-MC, CAC2S, TBMCS-MC, and the Department of Veteran’s Affairs’ (VA) telehealth communications. We offer acquisition management, systems engineering, Agile software development, cloud management, IT modernization, data analytics, cybersecurity, and training, including leading-edge DevSecOps, automated testing, and mobile application development.
Your essential job functions will include but may not be limited to-
Maintain the overall health of technologies associated with AD and internal DNS.
Resolve Active Directory tickets escalated from the service desk to include completing the associated administrative activities and provide a weekly status report.
Coordinate incident tickets between Tier II and III sections as well as other sections as required.
Provide documentation, guidance, and instruction to service desks for handling standard Active Directory related incidents, work orders, and service requests.
Provide Active Directory Service Desk Resolution Reports documentation to the service desk on the procedures for completing the task.
Submit and execute AD related Request for Change tasks.
Monitor the system availability and performance of AD with Government -provided event management tools, and take corrective action with regard to incidents that lower the health of AD.
Provide project support for AD related technologies.
Coordinate with the Engineering Team and other sections on AD-related issues.
Support change management process; submit requests through Change Approval Board; and participate in Change Review Boards.
Escalate product issues to third party product vendors upon Government approval.
Implement monitoring tool thresholds and conduct proactive event remediation.
Provide analysis and remediation for DISA Security Technical Implementation Guidelines (STIG) for all responsible technologies in preparation for the annual Commanders Cyber Readiness Inspections (CCRI).
Required Experience and Education:
Work Environment:
General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
Contractor site with 0-10% travel possible
Possible off-hours work to support releases and outages
10 lbs. maximum lifting, occasional lift/carry of small articles
Occasionally required to stand; frequently required to walk and sit
Continually required to utilize hand and finger dexterity
Occasionally required to climb, balance, bend, stoop, kneel or crawl
Continually required to talk or hear
Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
Security Requirements:
Equal Opportunity Employer:
CommIT Enterprises, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
