Campus Security Assistant Manager

About SAIC

For more than 150 years, the School of the Art Institute of Chicago (SAIC) has been a leader in educating the world’s most influential artists, designers and scholars. Located in downtown Chicago with a fine arts graduate program consistently ranking among the top four graduate fine arts programs in the nation by U.S. News and World Report, SAIC provides an interdisciplinary approach to art and design as well as world-class resources, including the Art Institute of Chicago Museum, on-campus galleries and state-of-the-art facilities. SAIC’s undergraduate, graduate and post-baccalaureate students have the freedom to take risks and create the bold ideas that transform Chicago and the world—as seen through notable alumni and faculty such as Michelle Grabner, David Sedaris, Elizabeth Murray, Richard Hunt, Georgia O’Keeffe, Cynthia Rowley, Nick Cave, and LeRoy Neiman.

About the Department

The mission of the Department of Protection Service is to protect our staff, patrons, facility, and art. We operate a preventative security program, using a vast array of overt and covert tools, techniques, training, and technology. Collaboration with museum staff and external partners are the cornerstone of the department’s security mission.

Position Summary

Provide security leadership at residence halls, academic buildings, and events. Develop and maintain a welcoming and safe environment for students, faculty, and staff. Conduct patrols in-person and virtually, respond to incidents, and assist community members in the residence halls and other assigned areas on campus. Work closely with Residence Life, Student Affairs, Facilities, and other campus departments. This position works evenings, weekends, and holidays. 

Responsibilities

Residence Hall Coverage

• Patrols an assigned residence hall by making rounds on every floor.
• Performs health and safety inspections at residence halls.
• Assists student/Professional Staff when needed.
• Be a first-responder during incidents.
• Participate in regular fire drills and safety training sessions.
• Leads building evacuations at residence halls.
• Provides focused security coverage for residence hall events.
• Staying informed about residence hall policies and procedures.
• Advise residence hall students on procedures with the Chicago Police Department.
• Familiarity with first aid kits and knowing how to use an Automated External Defibrillator (AED).
• Help facilitate educational programs related to residential safety.

Access Control

• Protects all personnel and physical assets at SAIC.
• Utilizes security cameras, alarms, communications, and DAX when necessary.
• Prevents misappropriation of SAIC property.
• Knows all campus security policies and procedures.
• Familiarity with emergency procedures and equipment.
• Cooperates with outside law enforcement agencies.

Secondary / Periodic Duties

• Serves as a shift manager in the absence of the Security Manager.
• Acts as the supervisor during protection or event details.
• Creates incident reports.
• Provides immediate medical assistance when needed.
• Assists with the initiation of investigations.
• Inspects and test duress buttons.
• Assists the security systems integrator with special projects of security function in the activity.
• Performs other duties as assigned.
• Maintains current First Aid, CPR, and AED certifications.

Qualifications

• Associates degree preferred.
• Must have at least 1-3 years security experience; preferably in a campus environment. 
• Must possess superior customer service skills.
• Proficiency with two-way radios, backup chargers, or PA systems to receive and relay instructions.
• Ability to manage challenging visitors, employees, and situations.
• Proven ability to think and make appropriate decisions/judgments on his/her own.
• Ability to respond appropriately to emergencies, stressful, and impromptu situations.
• Must have strong verbal skills, written skills, and good interpersonal skills.
• Excellent public relations and diplomatic skills required.
• Must be computer literate and proven knowledgeable in Microsoft Office applications/programs.
• Good organizational skills and ability to prioritize work.
• Ability to address and resolve conflicts.

Physical Requirements

• Must be physically able to respond to alarms and/or emergencies.
• Must be physically able to stand, walk and sit over 2/3 of a shift.
• Must be able to climb straight ladders and steeper stairs up to 1/3 of time during a shift.
• Ability to perform prolonged standing, walking on ramps, climbing, and walking through narrow passageways
• Must be able to bend to reach controls, to lock/unlock doors, and look under desks
• Must be able to squat and/or kneel to unlock doors and assist patrons and/or employees in an emergency.
• Must be able to lift and/or carry an up to 75 pounds as needed on night shift and up to 50 pounds during the day shift.
• Must be able to exert 50 -100 lbs. of force occasionally, 25 – 50 lbs. frequently, or up to 10 – 20 lbs. constantly.
• Exposure to all climatic conditions when walking between campus buildings.
• Seeing, hearing, speaking, and writing clearly to communicate with employees and clients.
• Observe and report incidents.
• Direct and delegate others.

Compensation & Benefits

Please click on the links below to view our competitive, comprehensive benefits package:  

• Hiring Range

The expected hiring range is an estimated amount for positions based on the grade. Final offers are based on various factors, including skill set, experience, qualifications and other job-related reasons. 

• Benefits        
• PTO Overview
• Job Classification: Regular
• Employment Category: Non-Exempt
• Grade Level: 5

If you are accessing this listing from a third party, not all links to salary and benefits information may work. Please visit our career page at saic/artic.edu/employment for complete information

Application Instructions

Please submit your resume and cover letter to be considered for this position.

Accessibility

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page:

Accessibility Accommodation for Applicants

Equal Opportunity Statement

The Art Institute of Chicago is an Equal Opportunity Employer that recruits, hires and promotes qualified individuals compliant with federal and state laws. If reasonable accommodation is needed to participate in the job application or interview process, please contact the Department of Human Resources at  apply_help@artic.edu.