Are you fuelled by a passion for the outdoors? Is there something indescribable that draws you to the mountains? Let’s chat. Joining our crew is more than just working at a ski field - it’s a lifestyle, seasonal work is a rollercoaster but it’s one that creates lasting memories that you’ll talk about for a lifetime.
Our NZSki community has been growing since 1947 and continues to offer the best experience for our crew, locals, and guests alike. Everyone at Coronet Peak, The Remarkables and Mt Hutt cares for the mountains and shares a passion for snowsports and the surrounding regions. Our success is due to our awesome customer service, first-class facilities, majestic scenery, and wild terrain.
In order to join our small but exceptional team of Mountain Hosts, you will need to be a jack of all trades with a positive attitude, smile and a focus on taking ownership of the customer experience.
As Mountain Host you are an ambassador for The Remarkables and passionate about delivering legendary winter experiences.
Our hosts are the friendly, fluid and dynamic, helpful faces of our mountain who can work independently, juggling a number of queries whilst engaging with our guests, and on the lookout to handle and respond to any situation which pops up across the mountain!
This role has two positions available and commences June 4th
Roster Indicator: Generally 4 consecutive shifts followed by 3 days off. The third day off is considered a ‘flex’ day – so we can always cover shifts if the daily operation or team requires. This shift pattern can vary in school holidays/as the operational need arises to 5 shifts on and 2 days off.
Key Responsibilities
Guest Experience
• Meet, greet and farewell guests in the drop zone
• Be a wealth of helpful knowledge and orientate guests to mountain facilities and services
• Assist guests with bus loading/unloading and equipment handling
• Communicate clearly with transport drivers and dispatch
• Anticipate busy periods and set up queue control (stanchions) for end-of-day bus departures
• Keep guests informed about daily activities and mountain events
• Create a fun, welcoming and engaging environment
Operations & Support
• Communicate effectively with the Admin team (Head of Department, Team Leader, Admin Assistants, Custodians and fellow Hosts)
• Use two-way radio confidently and clearly
• Communicate with the Transport team daily, collaboratively working together to get our guest home in an organised, efficient and safe manner
• Light and maintain the indoor and outdoor fireplaces
• Assist with snow clearing, salting, and support our Custodian team with sorting recycling, emptying bins, cleaning bathrooms and general tasks
• Support Rentals, Retail and Food & Beverage departments daily (training provided)
• Assist Admin team with uniform sorting and staff sizing and allocation
• Provide lunch cover as required for Lift Operations (training provided)
• Chaperone and wear the mountain mascot suit for guest and children engagement
• Assist with event support where required (e.g. transporting equipment, help with the smooth running of events, setup and pack down of PA equipment on snow/deck)
About You
• Passionate about snowsports and mountain life
• Positive attitude with strong team communication skills
• Responsible, reliable and comfortable working under pressure
• Physically fit and capable of manual work (snow shovelling, moving bins, lifting stanchions, stacking wood)
• Intermediate skier or snowboarder advantageous
• Dynamic, can see the bigger picture, pivot and prioritise tasks as they arise
• Strong operational and logistic awareness is a must
• Can work autonomously and independently while supporting the wider team
• Outgoing, friendly and confident in striking up conversation and engaging with guests
• Proactive and able to identify where support is needed, always default to checking with Admin TL or Admin HOD when unsure or it’s necessary
• Willing to assist with custodial and operational tasks
• Strong multi-tasker, communicator and team player
• Energetic, adaptable and solution-focused
• Committed to creating fun, memorable experiences
• Understanding that work hours are weather dependent
If you love the mountain, love people and want to help make winter legendary — we’d love to have you on the team.
As Kaitiaki of the mountains we have an enduring commitment to our environment, people, and communities to ensure they benefit from our presence and as proud supporters of Winter Pride we’ve pledged to continue to provide a working environment that embraces and values diversity and inclusion.
Uniform for all roles is provided (just bring your own base layers)
A few other reasons to join our Coronet Peak, The Remarkables and Mt Hutt crew: • 3 Peak winter season pass (Full Time crew) • Discounted day passes at other ski areas • Transport to/from mountains. • Fantastic wellbeing support for all staff • Nutritional hot crew meals each day (Discounted) • Discounts at many local eateries, bars, breweries and retail outlets • Discounts on mountain • Regularly organised social activities off mountain • Cool recognition programmes with prizes • Earn and learn – free ski lessons (Full Time crew)
