Are you fuelled by a passion for the outdoors? Is there something indescribable that draws you to the mountains? Let’s chat. Joining our crew is more than just working at a ski field - it’s a lifestyle, seasonal work is a rollercoaster but it’s one that creates lasting memories that you’ll talk about for a lifetime. Our NZSki community has been growing since 1947 and continues to offer the best experience for our crew, locals, and guests alike. Everyone at Coronet Peak, The Remarkables and Mt Hutt cares for the mountains and shares a passion for snowsports and the surrounding regions. Our success is due to our awesome customer service, first-class facilities, majestic scenery, and wild terrain.
This is definitely not your average office job. Mt Hutt Ski Area, proud winners of NZ's Best Ski Resort 10 years in a row, are seeking super organised, outgoing, customer focused team players who can bring a variety of skills to this challenging role.
We're looking for people who can create a welcoming atmosphere for all staff & guests and have the confidence to deal with a myriad of questions and queries.
As part of this role you will be required to manage all aspects of Ski Area communications; including providing accurate information to guests, updating our snow reports and responding to email/telephone/in person questions! Yes, this really is a varied role!
In addition the Administration Crew coordinate all staff events, from parties, to team building activities, as well as produce weekly newsletters and oversee our reward and recognition programmes. We pitch in and help other departments as required, so you'll have the opportunity to be involved in various facets of our operation.
Previous experience in a snow sports environment is considered an advantage.
About the Role • welcome guests and staff and answer a wide range of questions and queries • use ski area communication tools to share information about current ski area conditions • design & produce fun and engaging weekly staff newsletters • oversee our staff reward and recognition programme to ensure staff feel recognised for any extra efforts • coordinate staff events, such as movie nights, parties, and other socials/sporting events to keep staff engaged and motivated throughout the season • process lift passes for media and VIP visitors • reunite lost children with their parents • provide administration support to management and other departments • maintain a host of ski area records, including invoicing, health and safety and training records • coordinate the issue and return of all staff uniforms • note taking in an emergency situation • assist across the ski area as required, this will often require you to work outside in a variety of alpine conditions
About You • passionate about the snowsports industry and learning about ski field operations • an administrative/events background would be beneficial as would knowledge of ski area operations • ability to remain calm under pressure • experienced in the use of Microsoft Office (Excel, Outlook, Word and PowerPoint) • high levels of initiative • proven experience in working autonomously along with sound decision-making skills • the ability to engage and build rapport with guests and staff quickly • strong teamwork skills and experience in frontline customer service • proven experience of working in a small team would be beneficial • ability to follow procedures and absorb large quantities of information • comfortable working both inside as well as outside in a variety of alpine weather conditions • accuracy and attention to detail • willingness and flexibility to assist other departments as and when required including Guest Services, Rentals, Retail, Food & Beverage and Lifts. • physically fit, you will be required to spent time on your feet outside in a variety of conditions • an understanding that employment is subject to the vagaries of the weather and the hours of work cannot be guaranteed
As Kaitiaki of the mountains we have an enduring commitment to our environment, people, and communities to ensure they benefit from our presence and as proud supporters of Winter Pride we’ve pledged to continue to provide a working environment that embraces and values diversity and inclusion.
Uniform for all roles is provided (just bring your own base layers)
A few other reasons to join our Coronet Peak, The Remarkables and Mt Hutt crew: • 3 Peak winter season pass (Full Time crew) • Discounted day passes at other ski areas • Transport to/from mountains. • Fantastic wellbeing support for all staff • Nutritional hot crew meals each day (Discounted) • Discounts at many local eateries, bars, breweries and retail outlets • Discounts on mountain • Regularly organised social activities off mountain • Cool recognition programmes with prizes • Earn and learn – free ski lessons (Full Time crew)
