Description
We are looking for an experienced and highly skilled licensed Electrical Foreman/Qualifier to join our dynamic team. In this leadership role, you will supervise the installation, servicing, maintenance, and troubleshooting of solar and energy storage systems, while guiding a team of technicians to ensure top-quality service. The ideal candidate will possess expert knowledge of solar PV/ESS/energy efficiency systems, excellent problem-solving abilities, and strong leadership skills. You will play a key role in maintaining customer satisfaction and contributing to the growth of our solar energy services.
Key Responsibilities:
- Work closely with Service Manager and Lead Service Technician to lead, train, and mentor a team of Solar Service Technicians to ensure code compliant, efficient, and safe installation, maintenance, and repair of solar photovoltaic (PV), energy storage (ESS), and efficiency systems.
- Plan work scopes, assign tasks, manage jobsite execution, and coordinate with Service Manager and Lead Service Technician to maximize service scheduling.
- Perform complex troubleshooting and repairs on residential and commercial solar systems, including inverters, wiring, batteries, and other associated components
- Respond to corrective service calls, emergency repairs, and customer concerns in a timely manner.
- Supervise and inspect service call outcomes, installations, uninstall/reinstall tickets, etc. to ensure they meet company standards and local AHJ building codes.
- Collaborate with the Operations Team, Project Managers, Sales Consultants, and other team members to provide technical guidance and resolve issues.
- Support permitting and inspections process, including reviewing and approving work scopes and electrical documentation, and participating in on-site inspections and responding to AHJ inspector feedback and correction notices as required.
- Ensure proper documentation of service activities, including detailed service reports, parts usage, and system updates.
- Monitor and track team performance, providing feedback and continuous improvement recommendations.
- Create project specific BOM’s and assist with inventory management; ensuring necessary materials and tools are available for projects, and job packs are complete and accurate.
- Lead the creation, development, and regular updating of SOPs for Sun Service Specialists Field Operations processes. Ensure that all procedures are accurate, compliant with company and industry standards.
- Maintain organization/inventory of company tools and ensure company vehicles are clean and well kept.
- Promote a safe working environment by enforcing safety protocols and ensuring team members follow all OSHA and Sun Service Specialists safety regulations and procedures.
- Stay up to date with the latest solar technologies, industry trends, and regulatory changes.
- Serve as the technical expert and the main point of contact for service technicians, addressing any service-related questions or concerns and ensuring high levels of customer satisfaction.
Requirements
- Valid Electrical license/credentials sufficient to act as an Electrical Qualifier in North and South Carolina, with strong understanding of AHJ expectations across all service territories.
- High school diploma or equivalent required; associate’s degree or higher in a relevant field preferred.
- At least 5 years of experience working with solar PV systems or in a related electrical/mechanical field, with a minimum of 2 years in a leadership or supervisory role.
- Advanced knowledge of solar PV/ESS system design, installation, troubleshooting, and maintenance.
- Strong understanding of electrical wiring, inverters, battery storage, and solar components.
- Proven leadership skills with the ability to train and motivate a team of technicians.
- Exceptional problem-solving abilities, with the capability to diagnose and resolve complex system issues.
- Ability to read and interpret system schematics, electrical diagrams, and plansets.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members.
- Strong organizational skills, with the ability to manage multiple projects and priorities.
- Valid driver’s license and reliable transportation.
Preferred Skills:
- OSHA30 certification, NABCEP certification, or other relevant industry certifications preferred.
- Experience with multiple OEM systems and components.
- Knowledge of local and NEC codes and regulations related to solar/ESS installations.
- Ability to work in challenging outdoor environments and lift heavy equipment.
- Familiarity with software tools for system monitoring and diagnostics.
Compensation and Benefits:
- Competitive pay based on experience.
- Health insurance, dental, and vision benefits.
- Paid time off and paid holidays.
- Retirement savings plan.
- Opportunities for professional growth, training, and certification.
