Employment Coach

Employment Coach

Location

Throughout the Niagara Region - Niagara Falls, St. Catharines and Thorold

Pay

$50,000 to start, plus YMCA Membership

3 weeks paid vacation
Employer paid LTD, Group Life, AD&D, Health and Dental after 3 month probation
YMCA Membership benefit on hire

Employment Type

Full-Time 40 hours/week - annual renewal based on contractual funding

Once training period has ended, this position has the option to offer a flexible schedule including working both from office/home and condensed work week schedule.

Placement Date

May 2026

Work for a charity that ignites the potential in people. Every. Single. Day.

At the YMCA of Niagara, you’ll be part of a purpose-led organization with a clear focus on community well-being. Our work is powered by relationships and grounded in inclusion. We support people of all ages and circumstances with opportunities that build health, belonging, and connection so individuals and families can grow, lead, and give back.

For more than 150 years, we have been part of the fabric of this region, evolving alongside Niagara and showing up where the need is greatest. With a presence in over 125 program sites, we continue to expand what well-being can look like, creating welcoming spaces where more people can participate and feel they belong.

Guided by our shared values of caring, health, honesty, inclusiveness, respect, advocacy, and responsibility, the YMCA offers meaningful roles where your work is felt every day. If you’re ready to bring energy and care to a team that keeps moving forward, you’ll find purpose here.

 

NATURE & SCOPE

The Employment Coach is a member of the Employment and Immigrant Services team and will work collaboratively with team members, clients and external partners to meet the established targets of their specific assigned program.

 

RESPONSIBILITIES:

• Conducts full needs assessment and direct to various services or programs
• Conducts client intake assessments and creates Employment Action Plans
• Collaborates with outside agencies and other community groups for client referrals
• Assists clients facing barriers to employment access services and resources required for life stabilization, employment success and job retention
• Provide career assessment and career guidance
• Provides complex information to clients in a clear, concise manner; answers questions and provides information around occupational, educational, and financial assistance programs available to them including Better Jobs Ontario formerly Second Career
• Measures client and employer satisfaction rates through facilitating surveys
• Represents the YMCA at various internal and external meetings involving client case conferencing, professional development, community engagement and program improvement
• Works with client to facilitate links to employers/agencies for paid and/or unpaid work experience
• Attains all Operational target measures as outlined in funding agreement to ensure long term sustainability of the employment service they are working within.
• Completes required components in the relevant government management system and in other tracking methods as selected by the YMCA
• Participates in, and assists with supervision and delivery of job fairs and employer sessions
• Assists with the development and delivery of various employment-based workshops
• Research labour market information, skills demands and other client inquiries; maintains up to date knowledge on services, resources, and policies/processes relevant to their program
• Maintains accurate records and case notes related to case management and client outcomes achieved
• Participate in training and adhere to the YMCA Child Protection Policies and Procedures as established by the YMCA of Niagara
• Other duties as required

 

QUALIFICATIONS

• University degree, college diploma or equivalent in Social Sciences, Adult Education, or another related field
• Minimum 3 years’ experience counselling and facilitating; preference to those with Employment Counselling experience
• Candidates must be legally entitled to work in Canada
• Experience working with a culturally diverse group of individuals
• Experience with and knowledge of community resources throughout the Niagara Region
• Excellent verbal and written communication skills
• Upon hiring, applicants 18 years of age and older must submit a clear and satisfactory Police Vulnerable Sector Check (PVSC) issued for the YMCA of Niagara.
• Must have access to reliable transportation

  

COMPETENCIES:

Results Oriented

The ability to lead, manage and achieve identified goals.

Diversity

Appreciates that people with different opinions, backgrounds and characteristics bring a richness to the YMCA.

Planning and Organizing

Establishes a clearly defined and effective course of action for self and others to accomplish short- and long-term goals.

Relationship Building and Collaboration

Builds positive interactions both internally and externally to achieve work related goals.

Coaching and Development

Commits to assisting participants, volunteers and self in continuous learning and development.

Quality Focus

Ensures that YMCA programs and services are superior.

Communication

Communicates in a thorough, clear and timely manner and supports information sharing and goal achievement across the YMCA.

Self-Management

Achieves planned results through personal initiative within the Association’s guidelines and policies.

 

APPLICATION PROCESS

Interested applicants are invited to submit an application on our online job board by noon on May 11, 2026.

Internal applicants are encouraged to notify their supervisor before applying.

All applicants are thanked for their interest. Only those applicants being considered for an interview will be contacted by email.

Accessibility accommodations and materials in alternate formats for individuals with disabilities can be arranged upon request.

For more information on other opportunities at the YMCA of Niagara please visit: ymcaofniagara.org