Service Quality Consultant
Eligibility
Qualifications
- Minimum Bachelors preferably Masters from an HEC recognized institute/university.
- Qualification in Islamic Finance will be an added advantage.
Skills
- Customer Centricity
- Stakeholder Collaboration
- Good Communication Skills
- Governance
Experience
Minimum 2 years of relevant work experience
Key Responsibilities
- Implementing service delivery standards across the assigned area.
- Conducting SQ surprise visits in assigned branches.
- Collaborating with stakeholders to address service elements and improve service delivery.
- Continuously identifying improvement areas in customer journeys.
Department:
Service Quality Department - General Services & Customer Support Group
Location:
Lora Lai, Muslim Bagh, Qilla Saifullah (Balochistan)
Last Date:
May 6th , 2026
