Deputy Manager - Cabin Crew In-Flight Training & Checking

Company Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Lead and execute Cabin Crew Line Training & Checking operations across our Short Haul Fleets
• 18 month fixed term position based in Sydney, Melbourne or Brisbane

The Deputy Manager, In‑Flight Training & Checking Short Haul supports the Manager, In‑Flight Training & Checking by leading the day‑to‑day delivery and coordination of the Cabin Crew Line Training and Checking program. Operating under the Manager’s strategic direction and delegated authority, the role ensures effective operational execution across fleets and bases.

This position supports the delivery of line training and checking activities, with a strong focus on developing, standardising and calibrating Cabin Crew Line Trainers and Line Checkers. The role drives quality assurance and continuous improvement to ensure training and checking outcomes are consistent, competency‑based, compliant with regulatory requirements, and audit‑ready.

As a senior subject matter expert, the Deputy Manager provides coaching, professional guidance and operational leadership to trainers and checkers, supporting high standards of capability and performance across the system.

The Deputy Manager plays a key operational leadership role, supporting the delivery and continuous improvement of Cabin Crew Line Training & Checking. The Manager, In-Flight Training & Checking  retains end‑to‑end system ownership, including regulatory representation, audit accountability and final decision‑making authority. Strategic, regulatory, systemic and high‑risk matters are escalated to the Manager, with the Deputy Manager actively supporting resolution through strong operational leadership

You will have:

• Extensive experience in operational Cabin Crew roles.
• Significant experience as a Cabin Crew Line Trainer and/or Line Checker desirable.
• Demonstrated experience in coaching, mentoring and capability development in operational or training environments.
• Relevant aviation, training or education qualifications, or equivalent professional experience.
• Certificate IV in Training & Assessment (or equivalent) desirable.
• Strong understanding of competency-based training and assessment principles.
• Sound knowledge of regulatory requirements, operating manuals and SOPs.
• Excellent communication and stakeholder engagement skills.
• High emotional intelligence and ability to manage performance conversations constructively.
• Strong organisational, prioritisation and problem-solving capability.

Qantas are equal opportunity employers, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.   

Be a part of something special and play your part in the Qantas story – get in touch today.  

Applications Close: Thursday 7th May 2026