Experience using and supporting Leica Scanning & Reality Capture products
Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Ability to set priorities and manage time effectively
Meet personal/team qualitative and quantitative targets
Manage frequent inbound and outbound calls in a timely manner
Knowledge of computer software and office systems
Dedication to customer satisfaction
Ability to work with little supervision and track multiple processes
Solid organizational skills including attention to detail and multi-tasking skills
Excellent communication and interpersonal skills
A Bachelor’s degree, and/or degree from a vocational or technical school
Energetic, self-motivated, and able to prioritize workload
Ability to work in established team environment
Beneficial experience
Reality Capture & Scanning experience including construction layout, surveying & AutoCAD
Previous experience in a customer support role
Familiarity with CRM systems and practices
Leica Geosystems, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We are committed to considering all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
At Hexagon, we work to be the place where a diverse mix of talented people want to come, to stay and do their best work. We know our company runs on the hard work and dedication of our passionate and creative employees, and that diversity of thought makes us better each day.
