HR Operations Lead

Title: HR Operations Lead
Industry: IT Software
Position Type: Full Time
Location: Cairo

We are looking for a proactive and detail-oriented HR Operations Lead to oversee and optimize daily HR operations. This role focuses on leading personnel and payroll functions, ensuring compliance, and enhancing employee lifecycle processes while collaborating closely with internal stakeholders to deliver an efficient and seamless HR experience.

Key Responsibilities

Team Leadership & Operations Management

• Lead, coach, and supervise the HR Operations team (personnel & payroll)

• Distribute workload and ensure timely and accurate task completion

• Monitor team performance and provide continuous feedback and development

• Act as the escalation point for complex HR operations issues

HR Operations & Employee Lifecycle

• Oversee all personnel activities including contracts, employee files, onboarding, and offboarding

• Ensure accuracy and integrity of employee records across HR systems

• Manage and continuously improve HR operations workflows

• Ensure smooth onboarding and efficient offboarding processes

Payroll & Compensation

• Review and validate payroll inputs (attendance, leaves, deductions)

• Ensure payroll accuracy and timely processing

• Coordinate with Finance on salary disbursement, taxes, and adjustments

Compliance & Government Relations

• Ensure full compliance with Egyptian labor law and social insurance regulations

• Oversee social insurance processes and official documentation (Forms 1, 2, 6, etc.)

• Handle inspections and maintain relationships with government entities

Attendance & Policy Governance

• Oversee attendance tracking and leave management processes

• Ensure proper implementation of policies across departments

• Analyze attendance trends and flag potential risks

Reporting & Continuous Improvement

• Prepare and review HR reports and dashboards

• Ensure HR data accuracy across HRIS and internal systems

• Identify gaps and drive process improvement initiatives

• Support development and enhancement of HR policies

Employee Relations

• Support handling employee cases (disciplinary actions, grievances)

• Ensure proper documentation and compliance in all cases

• Promote a fair, consistent, and positive employee experience

Desired Skills

• Strong leadership and team management skills

• Solid knowledge of Egyptian labor law and social insurance

• Experience in payroll processing and HR operations

• Strong analytical and problem-solving abilities

• Advanced Excel and HRIS proficiency

• Strong organizational and multitasking skills

• Very good English communication skills

Nice to Have

• Experience in process automation or HR digital transformation

• Exposure to HR analytics and reporting tools

• Experience working in fast-paced or tech environments

What We Value

• Ownership and accountability

• Attention to detail and accuracy

• Continuous improvement mindset

• Strong collaboration and teamwork

• Commitment to delivering a smooth employee experience

What We Offer

• Competitive salary

• Social & Medical insurance

• Flexible working environment

• Professional and supportive work culture

• Opportunities for learning and development

• Clear career growth path

About CrossWorkers

CrossWorkers is a Danish-owned software offshoring company providing European clients with highly skilled Egyptian talent.

Since 2009, we have been delivering high-quality software development services and building long-term partnerships with clients across Europe.

Our headquarters are in Copenhagen, Denmark, while our Offshore Development Center is located in the Fifth Settlement, New Cairo.

We also have a growing presence across Sweden, Norway, Finland, Switzerland, the UK, Germany, and Bahrain.