This role is part of our Robotics Solutions product line. For more information about our product line: https://www.eddyfi.com/ https://robotics.eddyfi.com/
This position is based in the United States. The territories that are covered by this role is LATAM and South America.
The Business Development Manager drives revenue growth by acquiring new customers, fostering lasting relationships, and ensuring consistent retention and expansion within their territory or assigned clients. This role combines strategic territory and client planning, collaboration with cross-functional teams, and data-driven insights to meet sales objectives while delivering exceptional customer satisfaction.
Be a part of something bigger. At Eddyfi Technologies, we’re proud to push the boundaries of innovation while fostering a workplace where everyone feels valued, respected and empowered to do their best work. We believe that diverse perspectives, experiences, and ways of thinking strengthen our teams and help us build better solutions for the industries the world depends on. As a world-renowned company, we’re behind some of the most advanced systems in the world—delivering cutting-edge solutions through ET & UT, Remote Monitoring, Nuclear Steam Generators, Automated Vision Systems, and Robotics.
Our values • We are customer-centric and put our customers at the heart of everything we do. • We innovate with a purpose, developing practical and forward-thinking solutions that solve real-world problems and protect what matters most. • We are reliable and accountable, we do what we say we are going to do. Taking ownership of our actions and delivering high-quality outcomes with integrity, consistency and transparency. • We are stronger together and committed to creating an inclusive environment where voices are heard, respected and supported.
Joining our team means: • Collaborating with experts dedicated to innovation in an environment that values different perspectives, backgrounds and experiences. • Becoming part of an organization that values commitment, initiative, and collaboration to help achieve common goals. • Working in a growing business that encourages learning, curiosity, and respectful challenge. • Being supported through fair, transparent and equitable practices. • Contributing to meaningful projects that create a lasting impact.
We encourage candidates to apply even if they do not meet every requirement listed, as we recognise that skills and experience can be gained in many ways.
As a Business Development Manager, you must be able to
• Meet or exceed sales objectives for Robotic Solution sales, maximizing ancillary revenue at POS, and integrating Eddyfi NDT products into the solutions where appropriate. • Focus on acquiring new customers by focusing on the successful sale of the first unit, establishing strong initial relationships, and driving business development activities, while ensuring consistent growth and retention within the existing customer base. • Collaborate with the Inside Sales and Application teams to coordinate efforts and initiatives that drive customer satisfaction, foster business growth, and enhance retention and loyalty. • Understanding customer needs and requirements to request accurate quotes via Salesforce & coordinate sales proposal preparation and presentation. • Researching accounts, identifying key players, and generating interest in the company’s complete offerings in assigned territory/market/strategic clients. • Develop strategic sales plans prioritizing business development for first unit sales at new customers, while maintaining base growth, optimizing the quality of service, business growth and customer satisfaction. • Support and assist the sales management process to analyze weekly, monthly, and quarterly sales reports to monitor sales team performance and plan action items for improvements. • Provide market intelligence input to Product Line Product Managers to optimize development and to forecast accurately. • Prepare, plan, and develop meetings, account plans and presentations. • Connect with customers virtually, by phone, online meeting platforms, and through face-to-face visits. • Update the CRM daily with prospect's information, sales contacts, meeting minutes, customer interactions and tasks such that the forecast accurately always reflects the Sales Managers opportunity funnel. • Attend internal sales meetings and sales development training. • Travel to and from customer locations (driving or flying where required). • Administrative tasks such as booking travel and completing expenses. • Work in collaboration with finance to improve Days Sales Outstanding (DSO).
We value transferable skills, different career paths and learning agility. Experience gained through non-traditional routes is welcome.
What makes you an asset to our team • Associate’s degree in a technical or business-related subject is required. • Bachelor's Degree in a technical or business-related subject is preferred. • Robotics knowledge and experience • NDT/NDE experience preferred • Minimum of 10 years’ business to business sales experience
At Eddyfi technologies, diversity, equity and inclusion are fundamental to who we are. We are committed to providing equal employment opportunities and fostering an inclusive workplace where everyone feels a sense of belonging.
We welcome and encourage applications from all qualified individuals, regardless of race, ethnicity, gender identity or expression, sexual orientation, age, religion, disability, neurodiversity, or any other characteristic protected by law.
If you require accommodations at any stage of the recruitment process, please let us know. We are committed to ensuring an accessible and inclusive experience for all candidates.
All positions based in Quebec require proficiency in French, both written and spoken. Additionally, functional skills in English are required to meet the needs of our offices and clients internationally. For all our offices worldwide, certain positions may be subject to background checks, including credit, criminal, and employment history verification.
