For over 40 years, one Company has represented quality & leadership - Highland Homes - where building careers goes hand in hand with excellence in new home construction. Highland’s employees thrive in an atmosphere of appreciation & confidence, contributing their unique ideas to the Company’s overall success. Employee Owned. Customer Focused.
Highland Homes is currently accepting resumes for a Construction Manager II. This role manages the construction process, delivery and warranty of homes within a specific project or subdivision. The Construction Manager is expected to provide quality customer service to homebuyers and homeowners, while maintaining profit margins and production timelines.
Job Duties & Responsibilities:
- Coordinate all construction activity to provide an effective, efficient, systematic and sequential flow of work according to the established production schedule.
- Oversee that all work is completed within the project budget. Hold subcontractors and vendors accountable for timely completion of their scope of work.
- Construction Manager I, II & III will participate in the Customer Care program as assigned by the Project Manager (PM/SPM).
- As a general rule, be on the job site by no later than 7:30 a.m. until 5:30 p.m. Monday through Friday, unless otherwise approved by your manager. In addition, all Construction Managers are required to work a partial day on Saturday, unless otherwise approved by your manager. The demands of this position and the workloads involved may dictate longer hours to successfully complete your day’s work.
- Be familiar with construction manuals, subdivision standard specifications, standard options and prices, designer specification sheet and all subdivision information (Deed Restrictions, HOA, etc.) and understand code and site conditions associated with construction on the project.
- Be completely familiar with and able to explain the 1 year functional and 2-year mechanical warranty program, the homeowner maintenance recommendations and the 6-year structural warranty.
- Effectively communicate with the homeowner from the pre-construction meeting, through the construction, closing and warranty period.
- Effectively communicate with the Sales Counselor as necessary to run an efficient subdivision.
- Maintain a clean and orderly construction office with a proper filing system and storage area for materials.
- Promptly attend all Area/Division meetings and subdivision meetings.
- Construction Managers should schedule typically to be out of the construction office and walking their homes between 8:30-11:30am and 1:00-3:30pm.
- Carry a pen and pad to write down pertinent information.
- When making a commitment, keep it.
- Provide feedback to the PM/SPM concerning the performance of subcontractors and vendors.
- Participate and add appropriate comments or feedback in the construction meetings.
- Assist other Construction Managers as assigned by PM/SPM.
- Each Construction Manager will have access to the company intranet and have an individual e-mail address. Each Construction Manager will check their e-mail and the company intranet for posted memos, reports, etc.
- CM’s are required to wear a collared shirt, casual pants (no jeans) and leather shoes (no tennis shoes) during business hours. Refrain from wearing vendor logos on shirts, hats, etc. Your immediate supervisor has the ultimate responsibility for enforcing a professional environment in your area. Any questions regarding your attire should be directed to your supervisor.
- Proactively recruit, select, hire, and negotiate price with trades to provide labor in your subdivision.
- Schedule a pre-construction/construction manager meeting, with the homeowner, the Sales counselor and yourself in attendance, to review the contract, change orders, and the approved construction documents prior to the start of construction. Red-line any changes for future reference and pricing.
- Coordinate with the Sales Counselor, homeowner and Mortgage Company to establish a reasonable completion date for each home according to the schedule and the needs of the homeowner and manage the construction process so that the home is completed on time.
- Price all options after the sale with appropriate profit mark-up, list all options on a change order, obtain homeowner’s or Sales Counselor’s signature and collect all option revenue prior to submitting change order.
- Assist with the establishment of labor budgets and confirm that contracted and actual costs do not exceed the budget.
- Assist with the establishment of material take-offs and verify the proper storage and use of materials on site.
- Accurately document every issue and all activities in situations where there is a disputed item or disagreement.
- Conduct a buyer’s orientation and walk-through to thoroughly explain all the details of the home using the approved checklist. List any and all concerns on the Affidavit of Acceptable Completion and complete all items before move-in or within 10 days of the walk through. The Buyer’s Orientation Checklist must be signed, and the Affidavit of Acceptable Completion must be signed twice for completion and the warranty relationship to commence.
- Other duties as assigned.
Minimum Qualifications:
- High School Diploma required.
- College Degree preferred.
- Prior relevant experience preferably in Homebuilding:
- Construction Manager II: minimum 1 year of experience required and/or completion of CMI training program
- Computer proficient in MS Office (Word, Excel, etc.)
- Effective communicator (oral and written) including desire to ask questions and learn from others.
- Strong organizational skills with keen ability to prioritize, multi-task and pay close attention to detail and accuracy.
- Prior BRIX Software experience preferred .
- Customer service skills
- Ability to read plans, concepts and translate into cost estimates.
Highland offers a competitive benefit package, including excellent medical / dental / prescription benefits, Employee Stock Ownership Plan, 401(k), new home purchase discounts, & more – all in a business casual atmosphere! Join the company that recognizes & rewards the people who create their success. Highland Homes is an Equal Opportunity Employer.
