Outdoor Facilities Assistant

About THG Ingenuity

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. 

Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

About THG Experience

THG Experience curates a portfolio of exceptional hospitality destinations, including King Street Townhouse Hotel, and Hale Country Club & Spa, where considered design, world-class facilities and intuitive service come together. Each space is crafted with intention - from beautifully designed interiors and industry-leading wellness facilities to chef-led dining and thoughtfully delivered experiences. Our venues set the tone for modern luxury.

Hale Country Club & Spa offers an exclusive environment dedicated to enhancing well-being and lifestyle. The club features a state-of-the-art gym, luxurious spa facilities, and a range of wellness services designed to help members achieve their fitness and relaxation goals. From high-tech cardio and functional training areas to serene recovery zones and exceptional dining options, Hale Country Club & Spa provides a holistic approach to health and wellness, fostering a vibrant and connected community. Find out more about Hale Country Club here. 

Job Description

Hale Country Club & Spa are seeking a dependable and detail-oriented Outdoor Facilities Assistant to support the overall cleanliness, presentation, and organisation of all external and leisure areas across the site. This role is essential in ensuring a safe, welcoming, and well-maintained environment for all visitors and staff.

The position is hands-on and requires a flexible approach to working hours, including weekends and varying shifts in line with operational needs. The successful candidate will take pride in maintaining high standards and responding proactively to the needs of the business.

Key Responsibilities

• Maintain the cleanliness and presentation of all external areas, including car parks, entranceways, walkways, and recreational spaces.
• Ensure all leisure facilities, including tennis courts, padel courts, swimming pool areas, football pitch, and mini golf areas, are kept clean, organised, and safe for use.
• Monitor and manage waste disposal across the site, including emptying bins and keeping bin storage areas clean, tidy, and well organised.
• Support the setup and upkeep of outdoor furniture, ensuring it is arranged appropriately and protected during adverse weather conditions.
• Assist with the preparation and general upkeep of the swimming pool area, ensuring it is clean, accessible, and ready for daily use.
• Maintain storage areas, including chemical and equipment storage, ensuring they are organised, safe, and compliant with relevant standards.
• Carry out routine checks across all areas to identify cleanliness, safety, or maintenance issues, reporting any concerns promptly.
• Support seasonal duties such as leaf clearance and winter gritting to ensure safe access across the site.
• Assist with basic inspections of outdoor equipment and facilities to ensure they remain safe and fit for use. 
• Work collaboratively with the wider team and follow direction from management to meet operational standards.

Why Join Hale Country Club?

• Be part of a premium, member-focused environment
• Work in a varied, active role with real ownership of standards
• Supportive team and positive working environment
• Opportunity to make a visible impact on the member experience every day

If you’re someone who takes pride in creating clean, safe, and well-maintained spaces, we’d love to hear from you.

 

Benefits

• Exclusive room rates for you and your family
• 20% off dining at our hotel, 50% off at Hale Country Club & Spa
• Up to 50% off on THG brands (Myprotein, Lookfantastic, ESPA, and more)
• In-person or video GP consultations, discounted prescriptions, and physiotherapy
• Increasing annual leave with service, plus your birthday off
• Continuous learning and development opportunities
• £250 bonus for referring a friend
• Complimentary meals during shifts and provided uniforms
• Compliance training in Food Hygiene, Alcohol Responsibility, and more based on your role
• Access to in-house Wellbeing Program
• Pension scheme for financial stability

THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.