Product Designer III (Live Events)

The expected salary range for this position is $106,400.00 - $125,010.60. Employees in specific high cost of labor locations in the United States (such as San Francisco, CA and Seattle, WA) may qualify for a geographic differential. Compassion International is not responsible for third parties who omit this information when copying and re-posting job openings.

This Product Designer III leads, mentors, guides, and contributes to the User Experience discipline across all IT development teams. At this career level, the incumbent generally applies analytical as well as creative ideas to a design engagement independently or participates as a team member for major, complex, or international initiatives. He or she may coach and oversee the work of other architects.

What will you do?

• Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.

• Acts as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.

• Collaborates closely with developers, product managers and other development team members to maximize the user experience.

• Working closely with software developers, trains them to create and improve wireframes, prototypes, user flows, mockups, style-guides and other artifacts of the design process.

• Contribute to establishment of design guidelines, best practices and standards, leveraging up-to-date and emerging design patterns and trends.

• Ensures that a consistent design language is applied across the product by maintaining consistency in visual elements and behavior.

• Conducts user research and evaluates user feedback in collaboration with other development team members and business leaders.

• Develops and manages user personas in order to accurately design products for Compassion users such as employees and sponsors.

• May coach and provide expertise to other professionals and support staff in the user experience discipline.

What do you bring?

• Own and drive end-to-end experience design across the full concert lifecycle (pre-event, in-venue, and post-event engagement)

• Translate ambiguous concepts into clear product directions, journey maps, and experience flows

• Lead 0→1 ideation for fan experiences (e.g., interactive wearables, QR-enabled touchpoints, immersive engagement moments)

• Design across multi-surface ecosystems including mobile, web, physical/digital integrations (e.g., bracelets), projection, and live environments

Why work here?

• The mission: Join a team that is motivated to release children from poverty in Jesus’ name.

• Our benefits: Receive generous paid time off, 10% contribution to a 403(b) retirement fund on top of your salary, excellent healthcare coverage, free short-term professional counseling, and more.

• Spiritual growth: Participate in regular chapel services, prayer groups, and department devotionals.

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