

Customer Service Representative – Full-time Onsite
Leach International Corporation designs and manufacturers relays, electronic control devices, and power systems primarily for the aerospace and defense industry. We welcome people who share our determination and high standards to join us in doing work that moves the world forward.
Leach is known for design excellence and commitment to quality and reliability since 1919. This 100-year legacy includes the invention of the electrical relay for aircraft systems which has supported the development of the world’s aircrafts. With hybrid and all electric vehicles driving the future, Leach’s products are more important than ever. Our equipment and components are used on thousands of aerospace, military, rail and high-end industrial applications worldwide, in the most severe environments when reliable and performance are mission critical.
Job Overview
Title: Customer Service Representative
Location: Buena Park, California
Type: Full-Time Onsite
Hourly Range: $25 - $33 (based on experience)
Job Summary
The Customer Service Representative is an individual contributor position requiring excellent interpersonal and listening skills. They must have the ability to solve complex problems with a customer service focus and handle multiple challenges simultaneously. They act as the primary liaison between Leach and assigned customers ensuring that clear communication and positive relations are maintained. Under minimal supervision, the Customer Service Representative is responsible for all aspects of order management from contract review to delivery follow-up for assigned customers. They act as the ‘voice of the customer’ within the Leach organization and proactively and professionally resolve a wide range of challenges and issues.
Primary Responsibilities
Basic Qualifications
Competencies
As an individual contributor you will be expected to demonstrate the following competencies: Customer Focus, Listening, Problem Solving, Action Oriented, Composure, Functional/Technical Skills, Ethics and Values, Integrity and Trust and will need to Value Diversity.
Must be authorized to work in the U.S. To conform to U.S. Export Control Regulations, applicant should be eligible for any required authorization from the U.S. Government.
Equal Opportunity Employer, Including Disability/Vets
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