Job Description Summary

Department - Recorder's Office

Job Description

Job Type: Classified

Job Classification: 5833 - Voter Registration Specialist

Salary Grade: 5

Pay Range

Hiring Range: $20.11 - $23.63 Per Hour 

Pay Range: $20.11 - $27.15 Per Hour 

Range Explanation:

• Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

• Pay Range is the entire compensation range for the position.

The Voter Registration Specialist provides paraprofessional administrative support to the voter unit by acting as a lead to voter registration clerks. This position is distinguished from the Voter Registration Clerk position in that it has oversight responsibility regarding daily work assignments, training duties for new hires, and performs more complex tasks as related to the voter registration process, as well as managing precinct boundary updates.

Provides paraprofessional administrative support to the voter unit by acting as a lead to voter registration clerks. This position is distinguished from the Voter Registration Clerk position in that it has oversight responsibility regarding daily work assignments, training duties for new hires, and performs more complex tasks as related to the voter registration process, as well as managing precinct boundary updates. The Voter Registration Specialist works with a greater degree of autonomy than the Voter Registration Clerk.

Essential Functions:

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

• Oversees and coordinates the daily operations of voter registration clerks by assigning tasks, setting work priorities, managing lunch schedules, and monitoring workloads to ensure timely and accurate completion of voter registration and early ballot processing tasks;

• Ensures compliance with procedures and regulations by reviewing clerk work, verifying data accuracy, performing final quality control checks, and initiating corrections as needed;

• Develops, conducts, and evaluates training programs for new voter registration clerks, covering database use, voter registration procedures, early ballot processing, and phone bank protocols;

• Conducts complex research on incomplete voter registration forms, resolves non-standard addressing issues, and manages geo-coding responsibilities including new street additions and boundary adjustments;

• Processes precinct boundary updates, verifies changes with relevant government entities, and adjusts precincts in accordance with adopted redistricting boundary changes;

• Collaborates with IT and Pima County GIS to resolve address discrepancies in the voter database, test new database updates, and monitor system functionality;

• Manages the voter registration unit’s role in the petition process by creating petition records, verifying signature validity, and reporting results to election authorities;

• Assists UOCAVA voters with registration and ballot processing, manages related email accounts, and processes FWABs received via multiple channels;

• Reviews updates to the voter database for election criteria accuracy and polling location data in preparation for elections;

• Coordinates with vendors to complete voter mailings, manage voter ID card printing, monitor supply needs, and process data uploads;

• Updates the website with ballot turnover receipts, assists the problem ballot team, and reviews unresolved ballot issues for appropriate resolution;

• Maintains confidentiality and security of all information encountered, including use of confidential databases to verify voter citizenship status. 

Minimum Qualifications:

Two years of experience performing voting or election functions with a county or other public agency, AND one year of lead or supervisory experience. (Lead or supervisory experience may be concurrent with required experience.)

(Relevant experience and/or education from an accredited college or university may be substituted.)

OR:

Six months of experience with Pima County as a Voter Registration Clerk, Elections Technician I, or related position as determined by the department head at the time of recruitment.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.

Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):

• Experience with Microsoft Office Suite, (Teams, Word, and Excel).

• Experience with voter registration-related programs.

• Experience prioritizing assignments and meeting deadlines.

• Experience evaluating work assignments and performance of new employees.

• Minimum two (2) years of experience as a team lead and/or trainer.

• Minimum two (2) years of experience in customer service, including working directly with the public.

Selection Process:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.     

Supplemental Information:

Licenses and Certificates: Current voter registration in Pima County, as required by Arizona State law, is required at time of appointment and must be maintained as a condition of employment. In accordance with Arizona State law, employees must be able to obtain certification as a Certified Elections Officer from the Secretary of State. This training will be provided dependent on availability of classes. Certification must be maintained throughout the term of employment with the Voter Registration Division of the Recorder’s Office. All positions require a valid Arizona Class D driver license at the time of application or appointment. Failure to obtain / maintain the required licensure shall be grounds for termination. Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record.  

Special Notice Items: Employees will be provided with, and must successfully complete, signature comparison classes (intermediate and advanced), during employment. Some positions may require demonstrable fluency in English and a second language as determined by the department head. The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County.

Physical/Sensory Requirements: Physical and sensory abilities will be determined by position.

Working Conditions: Working conditions will be determined by the position.

EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.