People & Culture Generalist

WHO ARE WE?

The Rev. Bill Crews Foundation ('BCF') is a registered charity dedicated to tackling the causes and effects of homelessness and poverty. Through food provision, social welfare, and education support, we help individuals reclaim their dignity and independence.

Our People & Culture function is central to this mission building a fair, safe and empowering environment for all staff and volunteers who deliver our services.

THE OPPORTUNITY

We are seeking an experienced and proactive People & Culture (‘P&C’) Generalist to join our team and support the continued growth of our P&C function.

As the organisation continues to evolve, this role with a particular focus on Employee Relations (‘ER’) and Industrial Relations (‘IR’), while also continuing to contribute across the broader P&C function.

You will work closely with the Head of Business & Culture and alongside an existing P&C Generalist, contributing to a balanced and complementary team structure across compliance, safety and employee relations.

RESPONSIBILITIES

Reporting to the Head of Business & Culture, you will:

• Provide advice and support on ER matters, including performance, conduct and workplace concerns
• Manage and support workplace investigations, ensuring procedural fairness and appropriate documentation
• Provide guidance on IR, including award interpretation and Fair Work compliance
• Support leaders with performance management processes, including coaching, documentation and outcomes
• Prepare, review and maintain contracts, policies and other key HR documentation
• Respond to general HR enquiries and provide timely, practical advice to leaders and staff
• Identify trends and risks in workplace matters and contribute to proactive solutions
• Support broader P&C activities across the employee lifecycle, including onboarding, probation and offboarding
• Take on ad hoc projects and initiatives that support the ongoing growth and maturity of the organisation

TO BE CONSIDERED FOR THIS POSITION, YOU WILL HAVE:

To be considered for this position, you will have:

• At least 4–6 years of HR experience, ideally with strong exposure to ER and IR
• Sound knowledge of Australian employment legislation, including Fair Work Commission frameworks and Award interpretation
• Demonstrated experience managing complex workplace matters, including performance and investigation
• Experience preparing HR documentation such as contracts, variations and formal correspondence
• Strong interpersonal and communication skills, with the ability to build trusted relationships at all levels
• Confidence in advising and supporting managers to apply policies fairly and consistently
• Excellent organisational and time management skills, with the ability to manage competing priorities
• High levels of confidentiality, integrity and discretion
• Proficiency in Microsoft 365 and experience with HR information systems (‘HRIS’)

WHY WORK WITH US?

• Boost your take-home pay with generous NFP salary packaging benefits up to $15,900 tax-free each year for eligible staff.
• Invest in your growth with tailored professional development opportunities and on-the-job learning.
• Wellbeing support through our confidential Employee Assistance Program (EAP).
• Convenient location close to public transport plus free on-site parking.
• Values-driven culture where your work makes a tangible impact in the community.

READY TO MAKE A DIFFERENCE?

We’re looking for someone who brings both strong technical HR capability and sound judgement in managing workplace matters.

You will thrive in a fast-paced, values-driven environment, be adaptable to shifting priorities and confident navigating sensitive situations with professionalism and care. Your ability to build trust, communicate clearly and approach challenges with a practical, solutions-focused mindset will be key to your success.

This is a varied role where no two days are the same. You’ll have the opportunity to work across a broad range of People & Culture activities while playing a key role in strengthening our approach to employee relations.

If you are an HR professional looking to further develop your experience in a purpose-driven organisation, we would love to hear from you.

Please Note: This position is managed directly by the BCF People and Culture team. While we value the interest of recruitment agencies and external businesses, we are not seeking third-party support for this role at this time.

Bill Crews Charitable Trust and the Exodus Foundation are separate but closely cooperating entities. Together, they deliver services and programs under the Rev. Bill Crews Foundation brand name, working to support those in need.

All Bill Crews Foundation employees are required to have completed at least three (3) COVID-19 vaccinations, including booster doses approved by the Australian Therapeutic Goods Administration (TGA). Proof of COVID-19 vaccination status will be required prior to commencing employment.

Applicants must have the right to work in Australia. The successful candidate will also need to complete a Working With Children Check, a Police Check and First Aid as part of the employment process.