We’re looking for a commercially focused Key Account Manager to drive performance across a portfolio of UK & Emerging Markets travel trade partners. This role is about delivering results: building strong partnerships, identifying growth opportunities and turning plans into measurable commercial outcomes.
If you enjoy working in a fast-paced sales environment, developing relationships and being accountable for performance, this role offers clear ownership and the opportunity to make a real impact.
What you’ll own
You will be responsible for the performance of your partner portfolio, delivering against revenue targets through structured account management, effective partner engagement and consistent execution of commercial activity.
What you’ll do
- Own and deliver revenue growth across a defined portfolio of UK trade partners, aligned to company OKRs
- Build and execute commercial account plans that drive sales, market share and long‑term partner value
- Develop strong, credible relationships with senior partner stakeholders to influence behaviour and performance
- Identify and activate high‑ROI opportunities across sales, marketing and distribution
- Design and deliver co‑op marketing initiatives with clear commercial outcomes and measurable returns
- Represent Hurtigruten confidently through agent training, presentations and industry events (including public speaking)
- Act as a senior brand ambassador at UK and international trade events, awards and educational trips
- Use data and insight to track performance, spot trends early and turn insight into action
- Collaborate closely with internal and global teams to ensure partners are fully supported in market
Why this role matters
- Commercial impact: Your work directly contributes to revenue growth and partner performance across UK & Emerging Markets
- Exposure: You’ll work with a range of partners and internal stakeholders, gaining experience across different markets and channels
- Market visibility: You’ll play an active role in representing the brand within the travel trade
What you bring
We’re looking for someone who is commercially focused, organised and comfortable taking ownership of performance.
Experience & background
- Experience in account management, sales or a commercial role, with responsibility for delivering against targets
- Ability to build and develop partner relationships that drive measurable commercial outcomes
- Experience working with data and reporting to understand performance, identify trends and take action
- Confidence in translating commercial plans into activity that delivers results
- Understanding of trade or partner-led sales models
- Educated to GCSE level or equivalent; degree-level education or relevant commercial experience desirable
How you operate
- Driven & committed: You take ownership of outcomes and follow through consistently
- Commercially creative: You challenge the status quo and find smarter ways to grow revenue
- Highly organised: You manage multiple markets and priorities without losing focus or momentum
- Credible & influential: You communicate clearly and build trust at all levels
Core competencies
- Driving results
- Influencing and stakeholder management
- Analytical problem‑solving
- Innovative thinking
- Continuous self‑development
What we offer:
- A dynamic and inclusive work environment where your ideas are valued
- Opportunities for professional and personal development
- Staff rates on our ships for you and your family
- Hybrid or fully remote working, depending on where you are based — giving you flexibility while staying connected to the wider commercial team
- A competitive benefits package
Why join Hurtigruten?
You’ll join a globally respected brand with a strong commercial ambition and a clear purpose. We offer real responsibility, trust and the opportunity to shape growth across key international markets with the backing of a collaborative, forward‑thinking commercial team.
