International Recruitment Operations Assistant

Role: International Recruitment Operations Assistant

Grade and Salary: Grade 4 (£24,546- £26,707)

FTE and working pattern: 1FTE: full-time (35 hours per week) open-ended

Reward and Benefits: 28 days annual leave plus 9 buildings closed days (and Christmas Eve when it falls on a weekday). Use our total rewards calculator:  https://www.hw.ac.uk/about/work/total-rewards-calculator.htm to see the value of benefits provided by Heriot-Watt University.

Purpose of Role

Reporting to the International Recruitment Operations Manager, this postholder will be responsible for supporting the operational delivery of services related to international student recruitment activities.You will successfully deliver International Recruitment support for Scottish campuses and selected regional teams and global services across the broader Institution, and act as an ambassador for Heriot-Watt University.  This role will allow you to develop your career in a dynamic and truly global higher education environment.   

Key Duties & Responsibilities

• You will provide support for the study abroad/semester abroad programmes, including acting as the point of contact for partners, enquiries, identifying study routes and providing support for campus visits
• You will provide support for agency invoice processing
• You will provide general support for Regional Team activities, including co-ordinating their visits, agency visits, fair attendance and campus-based activities
• You will co-ordinate international applicant visits, including providing campus tours, and arranging for visiting applicants to meet with relevant key contacts
• You will manage email mailboxes, working with teams across the University to ensure consistency of messaging
• You will provide administrative support for the Director, International Recruitment
• You will provide support for any other International Recruitment Team activities including clerking meetings

Essential & Desirable Criteria

Essential

• Educated to first degree level or equivalent
• Cultural awareness and ability to operate in a global environment
• Excellent communication and interpersonal skills 
• Excellent organisational skills and a proactive approach.
• Good track record of developing and maintaining positive working relationships with internal and external customers, peers, stakeholders and others
• Experience in Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, and Teams

Desirable

• Experience of working in the International Student Recruitment sector
• Demonstratable experience of teamwork

 How to Apply

Applications can be submitted up to 11:55pm (UK time) on Sunday 10th May

Please submit your CV & covering letter via the Heriot-Watt on-line recruitment page.

We welcome and will consider flexible working patterns e.g., part-time working and job share options.

Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised, and otherwise treated on the sole basis of their relevant merits and abilities.  Equality and diversity are all about maximising potential and creating a culture of inclusion for all.

Heriot-Watt University values diversity across our university community and welcomes applications from all sectors of society, particularly from underrepresented groups. For more information, please see our website https://www.hw.ac.uk/uk/services/equality-diversity.htm and also our award-winning work in Disability Inclusive Science Careers https://disc.hw.ac.uk/ .

Use our total rewards calculator: https://www.hw.ac.uk/about/work/total-rewards-calculator.htm to see the value of benefits provided by Heriot-Watt University.

About the Team

The International Recruitment team develops and implements the University's international student recruitment strategy.  Focusing on ambitious targets for growth in student numbers, the team promotes Heriot-Watt University to prospective students, agents, academic partners and other key stakeholders.

Working in a competitive environment, we deliver a highly-targeted range of recruitment activities.  This focuses on generating high quality leads and working in partnership with the Marketing team, Academic Schools and Prospect Experience & Conversion team to maximise recruitment to the University. 

Data and evidence constantly informs our targeting and resource allocation decisions to ensure that we provide an efficient and effective service to prospects and partners at all times.

About Heriot-Watt University

At Heriot-Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.

Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.