TITLE: RAN Wireless SME (Tech Sales Support)
POSITION TYPE: Full Time (W2)
LOCATION: Plano, TX
ABOUT
WorldLink:
WorldLink
is a rapidly growing information technology company at
the forefront of the tech transformation. From custom
software development to cloud hosting, from big data
to cognitive computing, we help companies harness
and leverage today’s most cutting-edge digital
technologies to create value and grow.
Collaborative. Respectful. Work hard Play hard. A place to
dream and do. These are just a few words that describe
what life is like at WorldLink. We embrace a culture of
experimentation and constantly strive for improvement and
learning.
We take
pride in our employees and their future with continued
growth and career advancement. We put TEAM first. We are a
competitive group that like to win. We're grounded by
humility and driven by ambition. We're passionate, and
we love tough problems and new challenges. You don't
hear a lot of "I don't know how" or "I
can't" at WorldLink. If you are passionate about
what you do and having fun while doing it; tired of rigid
and strict work environments and would like to work in a
non-bureaucratic startup cultural environment, WorldLink may
be the place for you.
For more
information about our craft, visit
https://worldlinklabs.ai/
.
WHO
we’re looking for:
We are
looking for a RAN Wireless SME (Tech Sales Support) to join our team.
Role
and Responsibilities:
Responsible for development of product requirements, feature requirements, systems and performance analysis, conduct deep-dive customer sessions, new technology introduction of virtualized networks.
Responsible for analyzing the customer requirements, converting them into system requirements and capturing of detail design for the development team.
Aid in product & feature performance analysis, evaluation of new product & SW releases.
Perform detailed analysis of 4G/5G Wireless Call Protocols. Responsible for analyzing and troubleshooting the issues, especially issues found during testing of Chipset IODT from Lab and Field.
Provides expert technical support in the pre-sales process and creates compelling technical and commercial solutions in order to help achieve the assigned sales goals and business objectives.
Translates and communicates complex technical design considerations between the sales team and carriers’ network business.
Educate our customers on new products and services both individually and in a team environment. Ensures that customer commitments are achieved according to plan.
Works closely with various support organizations, logistics, and cross-functional teams across organization and HQ to achieve successful new product roll-outs and developments.
Required Experience and Education:
12 years of industry experience in wireless is required.
Bachelor’s Degree in EE/CS; Advanced degree is beneficial.
Strong knowledge in 5G and 4G air interface and call processing technologies and network architecture specifically focused on Radio Access Network.
Experience with system engineering activities such as feature requirements identification, feature description documentation, parameter optimization, performance analysis, test strategy creation, problem troubleshooting is desirable.
Should have understanding on 5G concepts such as Hybrid Beamforming, Massive MIMO, New Waveforms, LTE-NR inter working & co-existence, 5G Numerologies etc.
Experience with ongoing 3GPP Rel-15/16 activities is beneficial.
Good understanding of overall Wireless systems with emphasis on PHY, MAC, RLC, RRC and PDCP layers.
Experience with test tools such as XCAL, QXDM, Wireshark, Channel Emulator.
Understanding of 3GPP systems: Core and RAN networks.
Experience with SW development is beneficial.
Understanding of HW as well as SW architecture.
Necessary Skills and Attributes:
Self-motivated
individual with the ability to thrive in a team-based or
independent environment.
Detail-oriented with strong
organization skills.
Ability to work in a
fast-paced environment.
Limited supervision
and the exercise of discretion.
Demonstrated ability to interact at all levels within customer's organizations.
Ability to negotiate with and convince others, in a potentially adversarial environment, including customer leadership, directors and managers with opposing views to accept/approve plans, technical and project recommendations.
Ability to plan, organize and prioritize multiple strategic programs and simultaneous performance objectives.
Ability to write, read, interpret, explain and act based on a thorough understanding of technical documents, engineering materials and contracts or related documents.
Ability to make professional sales and business presentations in writing, through email, reports, or orally, including complex business and technical matters to an audience of high technical skills, management and operational experience.
Ability to support a cross-functional team to achieve customer contracted objectives and specific team goals within established time frames and requirements.
Assist in and if needed direct the team in lab and field trials related to introduction of products sold to the customer.
Ability to travel sporadically during the project.
Physical Demands:
The
physical demands described here are representative of
those that must be met by contract employee to
successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
While
performing the duties of this job, the contract employee is
occasionally required to stand, clean, crawl, kneel, sit,
sort, hold, squat, stoop, stand, twist the body, walk, use
hands to finger, handle, or feel objects, tools or
controls, reach with hands and arms, climb stairs or ladders
and scaffolding, talk or hear, and lift up to 20 pounds.
Specific vision abilities required by the job include
ability to distinguish the nature of objects by using the
eye. Operate a computer keyboard and view a video display
terminal between 50% - 95% of work time, including prolonged
periods of time. Requires considerable (90%+) work utilizing
high visual acuity/detail, numeric/character distinction, and
moderate hand/finger dexterity.
Performs
work under time schedules and stress which are normally
periodic or cyclical, including time sensitive deadlines,
intellectual challenge, some language barriers, and project
management deadlines. May require working additional time
beyond normal schedule and periodic travel.
WHAT
we’ll bring:
During
your interview process, our team can fill you in on all the
details of our industry-competitive benefits and career
development opportunities. A few highlights
include:
WHAT
you should know:
Our
success begins and ends with our people. We embrace
diverse perspectives and value unique human
experiences. WorldLink is an Equal Employment
Opportunity and Affirmative Action employer. All employment
at WorldLink is decided on the basis of
qualifications, merit, and business need. We endeavor
to continue our footprint as a diverse organization by
highlighting opportunities for all people. WorldLink
considers applicants for all positions without regard to
race, color, religion or belief, sex, (including pregnancy and
gender identity), age, national origin, political affiliation,
citizenship status, marital status, military/veteran status,
genetic information, sexual orientation, gender identity,
physical or mental disability or any other characteristic
protected by applicable laws. People with disabilities who need
assistance with any part of the application process should
contact us.
This
job description is designed to cover the main responsibilities
and duties of the role but is not designed to be a
comprehensive list of all.
