We’re Hiring! Licensing Agent Toronto, ON | Montréal, Québec www.socan.com
POSITION TYPE: Permanent Full-Time SALARY RANGE: $61,200 - 76,500 REASON FOR HIRING: Replacement WORK MODEL: Hybrid LANGUAGE: Bilingual (French & English) WHO WE ARE SOCAN is a not-for-profit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents nearly 200,000 songwriters, composers, and music publishers. Through licensing, global royalty collection and advocacy, we help creators to keep making the music that entertains, moves, and inspires us OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND ANTI-RACISM SOCAN thrives with a variety of viewpoints, identities, and backgrounds, and we are committed to anti-racism. Everyone is welcome to apply for our wide range of roles, regardless of gender identity, gender expression, ethnicity, race, age, culture, sexual orientation, religious belief, or physical ability. Learn more about SOCAN’s commitment to Inclusion & Anti-Racism. WHY WORK WITH US? • Make a difference by supporting and collaborating with a vibrant and creative community • Enjoy many options for workplace flexibility and work-life balance • Get involved in the rapidly changing creative space • Advocate for and empower the creative community • Together, we’ll help music creators earn more income and make a living WHAT WE OFFER • 35-hour workweek schedule (possible flexible work options i.e., 4-day work week (position based) • Twelve paid sick days annually (including five personal days) • Access to SOCAN fitness facility • Annual Performance Incentive bonus (dependent on a personal and company performance) • Defined contribution Pension Plan • Comprehensive, health and dental benefits program • Inclusive and collaborative working environment ABOUT THE ROLE The Licensing Agent is responsible for driving licensing revenue through the acquisition of new licensees, renewal of existing agreements, and effective management of licensing pipelines and agreements across Public Performance Rights (PR) and Reproduction Rights (RR).
This role focuses on proactive licensing activity, negotiation, and execution to ensure agreements are secured at favourable rates while maintaining compliance with applicable tariffs and regulatory frameworks governing PR and RR. The position requires a strong commercial mindset, attention to detail, and the ability to manage licensing processes across a range of verticals and use cases involving both performance and reproduction rights. WHAT YOU’LL DO / KEY RESPONSIBILITIES • Identify, pursue, and secure new licensees requiring Public Performance Rights (PR) and Reproduction Rights (RR) licenses through outbound prospecting and inbound lead conversion • Engage licensees to renew expiring PR and RR agreements, negotiate terms to maintain or improve value and ensure continued compliance • Initiate, negotiate, review, and draft PR and RR licensing agreements using approved templates, including complex multi-right agreements, ensuring alignment with tariffs and regulatory frameworks established by the Copyright Board of Canada • Manage and maintain accurate pipeline, deal, and agreement data across PR and RR, including tracking deal value, activity, documentation, files, and folder structures • Utilize CRM systems to manage all PR and RR licensing activity, ensuring data accuracy, audit readiness, and up-to-date documentation of client interactions and agreements • Perform licensing administration, including report entry, follow-ups, payment tracking, and maintaining organized account portfolios • Conduct inbound and outbound communication with prospective and existing licensees, including responding to inquiries, following up on reports and payments, and handling phone and email communications with professionalism and efficiency • Provide clear guidance and education on PR and RR licensing requirements, Canadian copyright obligations, and the role of SOCAN • Collaborate with Legal, Finance, and Royalty Operations to ensure accurate execution of PR and RR licensing processes and data integrity • Stay informed on updates to tariffs, products, and internal processes to ensure accurate licensing and communication. • Identify and support process improvements, contributing to documentation, workflow optimization, and system enhancements. • Complete assigned projects and perform other duties as required. WHAT YOU WILL BRING • Post-secondary diploma or degree, or equivalent relevant work experience • Minimum 5–8 years’ experience in customer service with demonstrated excellence in client engagement • 2+ years of proven sales success experience in a licensing, business development, or client-facing role • Experience managing a sales or licensing pipeline, including documenting deal value and client activity • In-depth understanding of Canadian copyright law, including Public Performance Rights (PR) and Reproduction Rights (RR) • Understanding of stakeholder needs across the music and broader media ecosystem • Digitally inclined, with familiarity across evolving business models (e.g., audio-visual, music services, user-generated content platforms) • Proficiency in Microsoft applications (Word, Excel) and CRM/database systems • Strong oral and written communication skills • Bilingual in English and French • Strong professional communication etiquette • Excellent interpersonal skills with the ability to build and maintain relationships • Effective conflict resolution and customer service capabilities • Excellent organizational and time management skills • Strong attention to detail and accuracy in data and agreement handling • Analytical and adaptable in a fast-paced environment • Superior listening and problem-solving skills • Comfortable operating in ambiguous or evolving situations • Experience in the music industry or demonstrated passion for music and digital culture considered an asset • Experience in a professional licensing environment considered an asset
ACCESSIBILITY & ACCOMMODATION SOCAN is committed to providing an inclusive workplace environment that meets the accessibility needs of employees with disabilities. Should you require accommodations please contact us directly at hr@socan.com and we will make the necessary accommodations. Applications submitted to this email address will not be accepted. EQUAL EMPLOYMENT OPPORTUNITY SOCAN is an Equal Opportunity Employer. Hiring and other employment decisions at SOCAN are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance. If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. HOW TO APPLY If you’re interested in joining us, we’d love to hear from you: http://www.socan.com/careers/ Thank you for your interest in our company; we will be in touch with those candidates we wish to interview. To learn more about SOCAN, go to www.socan.com. You can also follow us on LinkedIn, Twitter, Instagram, and Facebook (@SOCANmusic/@SOCANmusique).
