PRIORITY, one of the largest and fastest-growing Management and IT consulting firms in Greece, is seeking an IT Support / Device & Systems Administrator for a 1-year contract to support our client in the retail sector. This position offers an exciting opportunity to work in a dynamic environment, providing technical support and ensuring the smooth operation of IT systems within retail locations.
Key Responsibilities:
- Assignment, management, and troubleshooting of iPad and iPhone devices used by aestheticians.
- Assignment, management, and troubleshooting of scanner devices used by aestheticians.
- Management of user accounts and devices within the Workspace ONE (AirWatch) environment.
- Assignment and management of Apple devices through the Apple Business Manager platform.
- Supervision of First-Level IT Support across 13 FSS locations, including on-site visits within Athens when required (remote troubleshooting via phone and incident reporting to Cosmote).
- Management of retail laptops across FSS stores (device imaging and assignment).
- Administration of Microsoft Exchange accounts (account creation, license management, and group assignments).
- Management of Digital Signage video content through the Appspace platform.
Requirements
- Proven experience as an IT Support Administrator or in a similar role, preferably within the retail sector.
- Strong knowledge of retail IT technologies, including POS systems.
- Familiarity with networking concepts and troubleshooting.
- Experience with Microsoft Windows and various retail software applications.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills, both written and verbal.
- Ability to work independently and in a team-oriented environment.
- Relevant IT certifications are a plus.
Benefits
- Competitive remuneration package.
- Cooperation, creativity and innovation: we adopt flexible cooperation models to achieve fast results and increased productivity
- Modern working environment: we adopt practices to improve your experiences at work.
