Case Manager, Marcus Garvey II

Job Type Full-time Description

 

The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.

At Osborne, we are guided by core values and shared beliefs. We honor everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments, and advocate for people and principles with fierce and tenacious determination.  

We currently seek a full-time Case Manager to join and support our Marcus Garvey II team!

The Case Manager will be responsible for the overall case management of services to clients and management of the necessary records for individuals working with the Marcus Garvey program. This position reports to the Program Coordinator. This position reports on-site, at our Marcus Garvey II site. 

Salary Range: $30.00 - $31.59 per hour 

Essential Duties:

• Provide direct client services, including outreach and screenings via videoconference in NYC jails, intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries, and follow-up
• Manage a caseload for a diverse client population
• Monitor and document client progress toward service plan goals
• Document all interactions with, or on behalf of, clients
• Maintain familiarity with program resources available on- and off-site
• Coordinate client services with other social services, mental health, medical, employment, educational, and other providers
• Conduct case conferences with clients, service providers, and attorneys as required
• Attend court dates with clients as needed
• Write brief update letters to the Court to address client progress
• Report to and meet with supervisor on regularly for check-ins
• Ensure adherence to all required regulations and OTDA policies and procedures
• Provide crisis intervention and stabilization as needed in the program
• In-person attendance is required to collaborate with co-workers
• Perform other duties as assigned

Requirements

 

Minimum Qualifications:

• Bachelor's degree in criminal justice, social work, psychology, or related field and one year of relevant case management experience
• In lieu of degree, High School Diploma or equivalent with a minimum of three years of progressive case management experience working with the criminal justice population

Key Competencies:

• Engaging personality and detailed oriented skills are essential
• Strong oral and written communication, time management, and organizational skills are necessary
• Understanding and some knowledge of working with the elder population with medical needs.
• Familiarity with community resources
• Ability to solve problems, make decisions, resolve conflicts and listen
• Access skills to deal calmly in crisis situations
• Proven ability to work collaboratively well with diverse groups
• Must be able to handle multiple tasks effectively under pressure

 

Benefits of Working at Osborne 

Generous benefits include four weeks of vacation, tuition reimbursement, a flexible work schedule, excellent Medical, Dental, and Vision insurance, and a 403(b) plan with a company match. Career development through ongoing training and individual development plans.

The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category. The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Thank you for your interest in the Osborne Association. Be sure to include a cover letter with your application. No phone calls please. We wish we could personally respond to each application. However, we are unable to do so due to the volume of interest received.

** Salary is based on commensurate experience and other qualifications.

Salary Description $30.00 - $31.59 per hour