Description
Position Title: Cashier
Position Summary:
The Cashier is responsible for providing excellent customer service by accurately and efficiently processing customer transactions, handling payments, and maintaining a clean and organized checkout area. This role plays a critical part in creating a positive shopping experience for customers and ensuring the smooth operation of the store.
General Purpose:
To ensure a seamless checkout process by scanning items, handling cash and card transactions, assisting with customer inquiries, and maintaining a clean and safe work environment.
Position Responsibilities:
- Accurately scan and ring up customer items in a timely manner.
- Handle customer payments, including cash, credit, and debit transactions, and provide correct change when necessary.
- Process returns, exchanges, and gift card transactions in accordance with store policies.
- Offer assistance to customers by answering questions, providing store information, and resolving any concerns.
- Bag groceries in a way that protects items and makes them easy for customers to carry.
- Maintain a clean and organized checkout counter, including ensuring that all items are neatly arranged.
- Follow store policies for the sale of age-restricted items, such as alcohol or tobacco.
- Keep track of the register drawer, ensuring it is balanced at the beginning and end of each shift.
- Alert management to any register discrepancies or customer service issues that require attention.
- Maintain a positive and friendly attitude while interacting with customers and team members.
- Follow all safety protocols and store policies to ensure a safe working environment.
- Assist with other tasks as needed, such as restocking shelves or helping customers find products.
Qualifications:
- Previous experience in customer service or retail is preferred but not required.
- Basic math skills and the ability to handle cash and electronic payments accurately.
- Strong communication and interpersonal skills, with the ability to interact positively with customers.
- Ability to work in a fast-paced environment and multitask effectively.
- Reliable, punctual, and able to work flexible hours, including evenings, weekends, and holidays.
- Attention to detail and ability to follow store policies and procedures.
- Ability to stand for long periods and lift or carry light to moderate loads.
Benefits Available for Full-Time Employees:
- Medical Insurance
- Telemedicine Services
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(K) Plan
- Employee Assistance Program
- Pet Insurance
- Earned Wage Access
Requirements
Excellent Customer Service skills are a must for this position.
Must be at least 16 years of age or older.
Ability to work flexible hours, including weekends and holidays.
