Description
Position Title: Deli Clerk
Position Summary:
The Deli Clerk is responsible for preparing and displaying deli and bakery items, ensuring product quality, and providing exceptional customer service. This role involves operating various kitchen equipment such as mixers, ovens, scales, slicers, and fryers. The Deli Clerk will also assist customers with their purchases, maintain a clean work area, and follow all store safety and health regulations.
General Purpose:
To assist in the preparation, presentation, and sale of bakery and deli items while ensuring high standards of cleanliness, safety, and customer service. The Deli Clerk will help customers with their selections, run the register, and contribute to the overall success of the department.
Position Responsibilities:
- Product Preparation & Display:
- Prepare and display a variety of deli and bakery items, including baked goods, deli meats, cheeses, sandwiches, and pastries.
- Operate mixers, ovens, fryers, slicers, and scales to prepare and portion products according to store specifications.
- Ice pastries, decorate cakes, and fill display cases with fresh products.
- Wrap, price, and label items accurately for customer purchase.
- Customer Service:
- Greet and assist customers with their deli and bakery selections, providing product recommendations and answering questions.
- Operate the cash register to process customer transactions accurately and efficiently.
- Ensure customer satisfaction by delivering friendly, helpful service and resolving any issues or concerns.
- Department Maintenance:
- Maintain a clean and organized work area, following all cleanliness and food safety guidelines.
- Follow proper handling, storage, and sanitation procedures to ensure the safety and quality of deli and bakery products.
- Assist in maintaining the cleanliness of the department, including cleaning equipment and work surfaces.
- Ensure all equipment is used and maintained properly, following store safety rules.
- Team Support:
- Assist management and team members with additional tasks as needed, including restocking items, organizing inventory, and preparing promotional displays.
- Collaborate with team members to ensure the department runs smoothly and efficiently.
Qualifications:
- Previous experience in a deli, bakery, or food service environment is a plus but not required.
- Ability to operate kitchen equipment such as mixers, slicers, and fryers safely and efficiently.
- Strong customer service skills, with the ability to interact positively with customers and team members.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Knowledge of food safety regulations and practices is preferred.
- Ability to stand for extended periods and lift up to 50 pounds.
Benefits Available for Full-Time Employees:
- Medical Insurance
- Telemedicine Services
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(K) Plan
- Employee Assistance Program
- Pet Insurance
- Earned Wage Access
Benefits Available for Part-Time Employees:
- Flexible Scheduling
- Earned Wage Access
- Employee Assistance Program
- Paid Vacation
- Paid Sick Time
Requirements
- Must be at least 18 years of age or older.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Willingness to work in hot and cold environments (for deli kitchens and walk-ins for food/bakery product storage).
- Ability to follow safety protocols and store policies.
