Location: Markham,Ontario,Canada
Mind Games – “Where Creative Minds Come to Play!”
Mind Games is North America’s premier specialty retailer of games, toys, and puzzles. We are passionate about creativity, engagement, and providing memorable experiences for our customers and employees alike. We are currently seeking a highly organized and proactive HR Manager to support both our Human Resources and Head Office operations.
This role is ideal for someone who thrives in a dynamic retail environment, enjoys working across multiple functions, and can balance people-focused HR responsibilities with hands-on office management.
Key Responsibilities
Human Resources Management
- Manage full-cycle recruitment including job postings, resume screening, interviews, reference checks, and offer letters
- Lead onboarding and offboarding processes for head office and retail employees
- Support employee relations, HR inquiries, training coordination, and policy interpretation
- Assist in developing, updating, and implementing corporate HR policies and training programs
- Track employee performance metrics and prepare reports with data-driven insights
- Analyze HR trends to recommend initiatives that improve retention and employee engagement
- Support payroll processes as needed
Office & Administrative Management
- Oversee daily office operations including scheduling, correspondence, filing, and documentation
- Maintain an organized, efficient, and well-functioning head office environment
- Manage office supplies, vendors, maintenance, and administrative budgets
- Provide administrative support to leadership and retail operations teams
- Coordinate internal communications and act as a liaison between departments
- Ensure smooth workflow across office and retail support functions
Retail & Brand Support
- Support retail teams with operational needs such as inventory coordination and vendor communication
- Assist in planning and executing in-store events and marketing activations
- Help strengthen employee engagement and customer experience initiatives
Qualifications & Skills
- Bachelor’s degree in human resources, Business Administration, or related field
- 3+ years of experience in HR, office management, or a combined role (retail experience preferred)
- Strong understanding of full-cycle recruitment and HR best practices
- Excellent organizational, multitasking, and problem-solving skills
- Advanced proficiency in Microsoft Office (especially Excel); experience with HR or retail systems (e.g., NetSuite) is an asset
- Strong analytical skills with ability to interpret data and provide recommendations
- Excellent written and verbal communication skills in English (French and/or Spanish is an asset)
- Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment
- Strong interpersonal skills and a collaborative, team-oriented mindset
Benefits:
- Salary: $65,000-$75,000 per year
- Health and wellness benefits
- Professional development opportunities
- Employee discounts
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