Seeking a Japanese Speaking Custody Employee to join our Custody & Securities Services business team as a maternity cover with a fixed-term contract of approx. 18 months. The successful candidate will play a role in delivering high-quality custody services, supporting clients, and ensuring accurate execution of daily operational activities in line with internal policies, procedures, and control standards.

Key Responsibilities

• Provide timely and professional response to custody-related client inquiries and maintain strong client relationships
• Ensure accurate maintenance of client information and documentation
• Execute daily custody activities in accordance with established procedures and controls
• Coordinate closely with internal operations teams to ensure smooth and consistent service delivery
• Support service quality monitoring and operational performance reviews
• Prepare internal reports and maintain required records and documentation
• Identify and escalate operational risks or errors in a timely manner
• Provide team backup support as required

Qualifications & Experience

• Bachelor’s degree in Banking, Economics, Accounting, or a related field, or equivalent professional experience.
• Previous experience in a custody, securities services, or similar financial services role is an advantage.

Skills & Competencies

• Strong client-service mindset with a consistent focus on quality and accuracy.
• Excellent communication skills, both written and verbal.
• Strong analytical and problem-solving abilities.
• Detail-oriented, reliable, and able to manage multiple priorities.
• Flexible, adaptable, and able to work effectively in a team-oriented environment.

Language Requirements

Fluency in Japanese and English is essential.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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